Claims Investigator

Claims Investigator
Location: Oakland, CA - role is primarily remote with occasional onsite meetings in Oakland or San Ramon
Duration: 1 year contract
Pay range: $35.00/hour - $36.75/hour

TOP THINGS
Property damage claim handling experience, excellent communication and organizational skills

Job Responsibilities
- Investigate, negotiate, and settle third party property damage.
- Investigate and report on incidents that may potentially lead to litigation, investigation lawsuits, and reviews tender cases involving contractors and insurance carriers.
- Conduct interviews with employees and third parties to investigate claims and incidents.
- Conduct claims data analysis for trending and lessons learned; presents findings to business partners.
- Review internal and external records, files and documents regarding incident investigations, liability and damage evaluation, and claims negotiation and settlements.

Qualifications
Minimum
- Bachelor s (BA/BS) degree or equivalent experience
- 2 years of experience handling claims investigations
-Valid driver s license with a clean driving record

Desired:
- Certified Insurance Claims Investigator (CICI)
- California Claims Adjuster license
- 4 years of experience as a claims investigator or related experience
- Experience investigating and/or administering bodily injury, property damage, and insurance claims and litigation
- Utility industry experience
- Knowledge and understanding of insurance claims, specifically casualty claims adjustment
- Knowledge and understanding of claims management, investigations, and settlements
- Knowledge and understanding of tort and contract law
- Knowledge and understanding of medical terminology
- Demonstrated ability to interact and engage multiple levels of management, leadership, personnel, and unions within an organization
- Strong client investigation and resolution skills
- Strong leadership, organizational, and interpersonal skills
- Strong business and technical composition skills
- Strong oral communication and presentation skills
- Proficient computer skills (i.e.: Microsoft Office applications: Word, Excel, Power Point and Outlook) and experience with information systems



Benefits: (employee contribution)
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.