Claims Representative

United Recovery & Remarketing is seeking an organized, motivated, and customer-focused Claims Representative to join our team in Collierville, TN. In this role, you will manage claims from start to finish, provide excellent service to clients and customers, and work closely with vendor partners to ensure timely and effective resolutions. The ideal candidate is detail-oriented, communicates professionally, and enjoys problem-solving in a team-oriented environment. Using customer relationship management (CRM) software, reporting tools, and analytical skills, you will track claims activity, identify trends, and help develop solutions that support our clients and vendor network. Key Responsibilities Enter, track, and manage claims using CRM software.Provide excellent customer service through professional and timely phone and email communication.Explain the claims process to customers and provide updates as needed.Build and maintain positive working relationships with agents, lot staff, and vendor network partners.Prepare, review, and submit monthly client reports.Analyze client and vendor claim trends, identify potential issues, and communicate findings to internal team members to support effective resolutions.Prepare for and participate in weekly claims meetings.Maintain accurate claim records and follow through on outstanding items to support timely claim resolution. If you are organized, customer-focused, and ready to help resolve claims efficiently and professionally, we encourage you to apply! Position Details at a Glance Pay: $17.00$19.00 per hour, based on experience Schedule: MondayFriday, 8:15 a.m.5:15 p.m. Location: In-office, Collierville, Tennessee Employment: Full-time, non-exempt