Claims Specialist

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Claims Specialist

• Job Type: Full-Time
• Listing Status: Active
• Date Posted: 2026-10-12 04:00

Job Description

Hey there! Thanks for stopping by. We're excited that you're considering Nussbaum as the next step in your career! To kick it off, here's a little about who we are:

• We are Employee-Owned. All of our people receive an ownership stake in the company via our ESOP.
• We are Purpose Driven. Our goal is to make a positive impact through each interaction. Therefore, character and integrity are essential.
• We openly celebrate faith & family. We believe God owns this business and we're just stewards for a season.
• Innovation is our thing. We're bent on continuous improvement and crushing expectations. We aren't afraid to try something new.
• We enjoy being at work. The transportation industry is hectic, but we do our best to have fun along the way .

Does that match what you're looking for?

Now, for those job details:

Safety and claims are a major focus for Nussbaum. We're seeking a Claims Specialist with strong communication skills to assist with accident/insurance claims. This role involves many crucial conversations with drivers, insurance companies, and team members; effective and respectful communication is essential. Core job responsibilities include:

• Handle insurance claims for driver accidents/incidents (auto liability/physical damage) - gather the incident report, collect pictures, work with the parties to take care of equipment, compile paperwork, and work with our insurance companies on the claims.
• Serve as the primary point of contact for claimants and third parties - gather statements, request additional information, and keep communication professional and timely.
• Coordinate directly with body shops, vendors, and adjusters - move claims toward resolution without unnecessary delays.
• Partner with our Safety and Driver Performance teams - share trends and insights from claims that can shape coaching and training. Also working together to determine preventability and driver scorecard information.
• Maintain accurate, organized claim records from open to close - documentation that holds up if a file ever needs to be reopened, reviewed, or litigated.

Job Schedule

• Full-time position; Monday-Friday; 7:00am - 3:30pm.
• Location: Corporate Offices - 19336 N. 1425 East Rd., Hudson, IL 61748.

Benefits & Perks

• Pay Scale - $20/hr to $31.25/hr (please reach out to hiring department for more questions)
• Health, dental, & vision coverage for you + eligible dependents.
• Life & disability insurance.
• Flexible Spending Account (FSA) option for healthcare and childcare expenses.
• ESOP account - company-funded supplemental retirement account (on top of the 401k).
• 401(k) match.
• Paid holidays & escalating PTO.
• Cross-Department Networking - Get to know fellow employee owners through network lunches, financial workshops, serving on a committee/event team, service projects, and GrowRED activities.
• GrowRED Professional Development - Earn rewards points as you engage in classes, seminars, job shadows, online training, and activities with fellow employee owners!
• Company Wellness Program - includes step and weight loss incentives, gym reimbursements, and free add-on healthcare benefits. Earn reward points for engaging in a healthy, active lifestyle!
• Rewards - GrowRED + Wellness points may be redeemed for gift cards, electronics, PTO days, and more!
• Food days! Every other month, enjoy a free gourmet lunch served by fellow employee-owners.

Job Requirements

Here's the type of person we're looking for:

• Team player - interacts well with others, respectful, gives/receives feedback with grace and honesty.
• Strong communication skills - verbal and written.
• Self-motivated - identifies new opportunities and takes initiative to solve problems.
• Lifelong Learner - always looking to grow, both personally and professionally.
• Detail Oriented - patient and willing to dive into the details.
• Crucial Conversation - Ability to handle tough conversations and interactions weather from motoring public or our drivers. Handling the conversation and reflecting Nussbaum's core values.

Experience & Qualifications

• Ability to type 40+ words per minute.
• Basic knowledge of Word, Excel, and general computer skills.
• A background in insurance or customer service is preferred.

Apply Now

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