Cleaning Operations Manager

Benefits:

• Health insurance
• Paid time off
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary

Role Summary

Oversee day-to-day cleaning operations for a company that provides professional facility cleaning. Ensure high-quality service delivery, efficient team performance, and customer service.

Key Responsibilities

• Manage and schedule cleaning crews across commercial, industrial, and medical sites
• Develop written Work Instructions and Standards for staff to follow
• Maintain strict quality standards, safety protocols, and client specifications
• Hire, train, coach, and evaluate cleaning staff and supervisors
• Coordinate with evening supervisor
• Monitor supplies, equipment, and inventory; control costs
• Handle client communication, service issues, and on-site quality checks
• Track performance metrics, productivity, and compliance
• Support continuous improvement of cleaning processes and procedures

Requirements

• 5+ years of experience in commercial cleaning, janitorial, or facility operations (management experience preferred)
• Strong leadership, scheduling, and problem-solving skills
• Knowledge of cleaning standards, safety practices, and equipment
• Valid driver's license and ability to travel to job sites as needed
• Proficiency with basic computer systems and scheduling tools

Compensation & Benefits

• Salary range: $70,000 - $95,000 (depending on experience)
• Performance bonus potential
• Health insurance
• 401(k) with company match
• Paid time off and holidays
• Company vehicle or vehicle allowance
• Phone and equipment provided