Clerical Assistant

SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:

Clerical Associate III is required to maintain patient flow by facilitating timely responses. Many revenue cycle functions reside within the responsibility of this position which can increase collectability, prevent denials related to patients' demographics and positively impact our financial bottom line. Ensures safe escort by hands off-report, securing patients. Acknowledges and respect patients' rights to privacy while receiving care.

• Manage EPIC Transport Command Center.
• Create and assign both patient and non-patient transports requests.
• Postpone an assigned request if necessary.
• Sign in and out transports and adjust assignments.
• Assign and unassign transporters to sectors.
• Create a transports record.
• Configure the transport activity request.
• Interpret data from the dashboard.
• Report on transport delays.
• Greet and direct parties entering the Patient Transport Department.
• Answer telephone, transfer calls, take and deliver messages.
• Monitor and submit requisitions for repairs of department equipment
• Monitor and order departmental supplies keeping track of inventory.
• Keep minutes from meetings and distribute as appropriate
• Maintain manuals for staff meetings and in-services.
• Schedule meetings as needed.
• Updates individual employee attendance sheets and monitor for trends.
• Retrieve messages and sick calls on a daily basis.
• Other duties as assigned

Years of Experience:

• Four-year, High School Diploma or its educational equivalent
• Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.

Schedule Notes:

• Rotational shifts required
• Shift 1: 11:00 AM 7:00 PM
• Shift 2: 7:00 PM 3:00 AM
• Shift 3: 3:00 AM 11:00 AM
• Please indicate if the candidates are aligned with the rotational shift requirement
• 35 hours/weekly

Department Name:

• CENTRAL PATIENT TRANSPORT

ATD Technology, LLC is a certified minority woman owned business that creates opportunities to match qualified individuals with client programs while meeting all parties' financial and technical goals. ATD is a full service provider with offerings in Contract, Permanent and Temp-to-Perm staffing solutions. We serve Fortune 1000, mid cap and small cap companies in the Commercial, Public and Government sectors.