Job Summary: The Temporary Eligibility Specialist is responsible for reviewing, verifying, and processing applications and supporting documentation to determine eligibility for services or programs. This role places a strong emphasis on accuracy, compliance, and timely processing, particularly when handling disability-related documentation.
Schedule: Monday–Friday, 8:30 AM – 5:00 PM Pay Rate: $15.00/hour Assignment Type: Short-term temporary position Requirements: Background check required
Key Responsibilities:
Review, analyze, and quality-check disability documentation and other supporting materials for completeness, accuracy, and compliance
Determine applicant eligibility based on established guidelines, policies, and regulatory requirements
Process applications and maintain detailed, accurate records in internal databases and case management systems
Identify discrepancies or missing information and follow up with applicants, healthcare providers, or internal stakeholders as needed
Ensure all documentation meets federal, state, and organizational compliance standards
Maintain confidentiality of sensitive personal and medical information in accordance with privacy regulations
Monitor application status and meet established deadlines and productivity benchmarks
Provide clear and professional communication to applicants regarding eligibility status, required documentation, and next steps
Collaborate with team members, supervisors, and cross-functional departments to resolve complex cases
Assist with audits, reporting, and continuous process improvement initiatives
Qualifications:
High school diploma or equivalent required; associate or bachelor’s degree preferred (e.g., social services, healthcare administration, or related field
Strong attention to detail with the ability to review complex documentation accurately
Knowledge of disability documentation or healthcare-related records is a plus
Familiarity with federal and state assistance programs or insurance processes is preferred
Excellent organizational and time management skills with the ability to handle multiple cases simultaneously
Strong written and verbal communication skills
Proficiency in Microsoft Office and data entry systems; experience with case management software is a plus
Ability to work independently and as part of a team in a fast-paced environment
Strong problem-solving and critical-thinking skills