Clerk

Job Posting End Date:

November 1, 2026

Department:

HUMAN SERVICES

Compensation Grade:

G15

Compensation Range & Starting Salary:

Pay Range: $35,193.60 - $54,849.60
Starting salary - Minimum of the Pay Range

Job Exempt (If No, Position is eligible for overtime):

No

About Us:

Recognized as one of America’s Best-In-State Employers for 2024, the City of Virginia Beach is proud to offer a diverse and dynamic work environment. Our workforce plays a crucial role in delivering exceptional government services to both our citizens and fellow City employees. Apply now to join an organization where you truly make a difference.

Job Duties and Preferred Qualifications:

The Human Services department is recruiting for a Clerk to support the department's training and records management functions. Duties of this position include, but are not limited to:

 

• Use of Microsoft Word, Excel, and Access proficiency
• Communicate effectively with others verbally and in writing
• Create and produce correspondence, spreadsheets, and forms
• Maintain quality assurance spreadsheet
• Review documents for completeness, accuracy, and conformity with established procedures
• Comply with all applicable confidentiality and privacy laws
• Retrieve and enter data into database
• Ability to interpret and apply departmental policies and procedures
• Provide quality assurance reviews to ensure staff files are compliant with our state and local regulations
• Maintain paper and/or electronic cross-referenced office files and a variety of other records by sorting and indexing materials alphabetically

 

Schedule: Monday – Friday 8:00am – 5:00pm

 

Preferences:

• Experience in auditing and compliance
• Recordkeeping experience
• Customer Service experience
• Experience maintaining confidential information
• Experience with data entry

 

The City offers a generous benefits package such as health, dental and life insurance, retirement and savings plans. Other key benefits include:

• Maternity/paternity and parental leave
• Holidays and Paid Leave
• Tuition Reimbursement
• Employee Assistant Program
• Professional Development

 

Additional requirements:

•  DMV Transcript: No

•  CDL: No

•  Drug & Alcohol Clearinghouse: No

•  CPS Check: No

•  Physical: No

•  Respirator: No

•  Psychological Screening: No

•  Polygraph: No

•  At Will: No

Minimum Requirements:

Minimum Qualifications: Requires any combination of education (above the high school level) and/or experience equivalent to two (2) years in fields providing the required knowledge, skills, and abilities associated with such positions as clerk or office assistant. Special Requirements: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Skills:

Computer Literacy, Customer Service, Data Entry, Spreadsheet Management

Working Conditions:

Per HR Policy 6.19, Americans with Disabilities, the City follows the requirements of the Americans with Disabilities Act (ADA) in all hiring and employment decisions. The City shall not discriminate on the basis of disability in its hiring and employment practices. The City shall make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the City’s business. 

The Working Conditions Summary is intended to provide a general overview of the environmental conditions inherent in the job setting, as well as the physical, mental, and sensory requirements necessary to perform the essential functions of the position in the noted job profile.  Please copy and paste the URL below into your web browser to view the Working Conditions Summary for this position.

https://workingcondition-summary-prod.s3.amazonaws.com/P8136.pdf

Official Job Descriptions:

To browse official job descriptions, please access this link - https://virginiabeach.gov/careers/job-descriptions-pay-plans?search=&group=E

VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.

Equal Employment Opportunity (EEO) Statement: The City of Virginia Beach is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status as defined by applicable law.