Clerk, Billing

Our Client, a Waste Disposal company, is looking for a Clerk, Billing for their Phoenix, AZ/Hybrid location.
 
Responsibilities:

• Works as an integral part of a team that is responsible for creating approximately 1.7M invoices each month representing revenues of $1.1B.
• Learns Client billing system to a level that enables the creation of invoices with supervision.
• Reviews and analyzes customer accounts to ensure transactions are accurately billed.
• Executes customer data integrity checks and investigates questionable items prior to billing to ensure billing accuracy.
• Compiles, analyzes, and validates customer revenue with assistance from more experienced team members.
• Creates and/or revises manual invoices.
• Researches and resolves customer issues.
• Creates and processes customer billing adjustments.
• Processes customer refund request.
• Works with team members to learn how to research and take actions to resolve customer credit balances.
• Follows all SOX required controls.
• Duties specific to Landfill and Transfer Station billing as required.
• Research and resolve unfamiliar issues

• High School Diploma or GED (accredited).
• One year of relevant work experience in billing, accounts receivable, other positions in Accounting/Finance field, or one year of prior experience working for Client (in addition to education requirement).
• Must possess basic computer skills in a MS Office/Windows environment, including a proficiency in date entry, ten-key and MS Excel.
• Strong ability to work well with people, under pressure and with stringent time restraints.
• Must have quick problem solving ability.
• Good organizational and multitasking skills and the ability to prioritize work and time.
• Requires good communication skills, both verbal and written.
• Ability to maintain good working relationships with coworkers and customers.
• Analytical thinking and pattern recognition
• Process improvement and operational efficiency
• Root cause analysis and investigation
• Strong communication and documentation skills
• SQL experience preferred

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities