Clerk II

Summary:

This position assumes responsibility for working together as a team to by performing analysis tasks, birth certificate completions, the merging of medical record numbers, release of information and diagnostic verification as assigned.

Responsibilities:

(60%)* Primary Job Function as assigned – from the following list; performing analysis tasks, birth certificate completions, the merging of medical record numbers, release of information and diagnostic verification as assigned.

 

(20%)* Chart prep, Quality Checking, scanning and validation. Other clerical duties as needed.

 

(20%)* Answering phone and working with internal and external customers.

 

OTHER DUTIES AND RESPONSIBILITIES:

Chart prepping, scanning, QC and Validation.

 

Covering other areas of the clerical and Clerk 1 duties as needed.

 

Maintains departmental customer relation will all customers such as patients, physicians, other health care professional, general public and MyMichigan Health affiliates.

 

Works with non-clerical (coders, transcriptions, charge capture analysis, mpi coordinator) health information staff in the course of their daily duties.

 

All other duties as assigned.

Certifications and Licensures:

FINGERPRIN: Fingerprinting

Required Education:

High school diploma or GED is required 

Other Information:

EXPERIENCE, TRAINING AND SKILLS:

Interpersonal skills needed to communicate successfully with individuals, with groups, on the phone, in writing, and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.

 

MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows.

 

An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

 

PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:

Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. 

Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.

Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. 

Overall vision and hearing is necessary with or without assisted device(s).

Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. 

Some exposure to blood borne pathogens and other potentially infectious material.  Must follow MyMichigan Health bloodborne pathogen and TB testing as required.

Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

Overall dexterity is required including handling, reaching, grasping, fingering and feeling.  May require repetition of these movements on a regular to frequent basis.

Physical Demand Level: Sedentary.  Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.