Clerk Principal

Clerk Principal

Salary

$45,299.28 Annually

Location

C520-Health

Job Type

Full Time

Job Number

04456

Department

Health & Human Services

Opening Date

10/15/2026

Closing Date

10/29/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Position Purpose/Summary

Responsible for making decisions requiring knowledge of applicable functions, rules and regulations of the organization in which employed, technical or policy problems are referred to supervisors for decision or explanations. Work is supervised for compliance with established procedures and practices by the review of reports and general observation of daily operations. Supervision may be exercised over clerical staff doing specialized work, or over a group performing routine duties.

Essential Functions

• Manages an office or section, planning work, directing and supervising clerical staff.
• Performs specialized clerical work requiring knowledge of departmental operations. Independently gathers facts and prepares reports requiring research and personal inquiries.
• Prepares correspondence in relation to work of the office.
• Explains departmental policies to the public, answers complaints and attempts to settle disputes; assists department head with administrative detail.
• Maintains cost records, requiring no technical knowledge of accounting, in accordance with established procedures. Allocates cost items to a variety of accounts and according to prescribed classifications. Prepares standard reports and statements.
• Operates standard office machines incidental to clerical assignments.
• Performs related work as required.

Knowledge, Skills, and Abilities

• Considerable knowledge of modern office practices, procedures and functions.
• Considerable knowledge of business English, spelling and arithmetic.
• Working knowledge of departmental rules, regulations, procedures and functions.
• Some knowledge of the principles of office management and supervision and ability to apply this knowledge of work problems.
• Ability to develop, lay out and install clerical procedures and operations from general instructions and to plan, assign, coordinate the work of a clerical staff.
• Ability to keep complex records and to prepare periodic reports from such records.
• Ability to apply and interpret departmental policies and procedures.
• Ability to prepare clear and concise oral and written reports.
• Ability to establish and maintain effective working relationships with other employees and the public.

Education and Experience

• High school diploma or equivalent, including or supplemented by courses in business administration or office management.
• Minimum of two years of experience in the performance of difficult and varied clerical work.

NOTICE: The following benefits are contingent upon hours worked and bargaining vs. non-bargaining agreements.

Medical/Dental/ Vision

75% City Subsidized

All health insurance plans include Dental and Vision

Retirement

Available to employees working 20+ hours per week

Paid Vacation

Bargaining unit positions are subject to contractual obligations.

Paid Holidays

All City employees receive 11 paid holidays per year.

Paid Sick Time

Full time employees are immediately eligible to begin accruing 1 1/4 days per month which can be taken after 6 months of service. Unused sick days can be rolled over to subsequent calendar years. Supplemental Long Term and Short disability coverage is available to employees at the employee cost.

Paid Personal Days

Use up to 3 of your accrued sick days as Personal days. Personal days cannot be rolled over into the next calendar year.

Family Medical Leave Act (FMLA)

A means for eligible employees to balance work and family responsibilities by taking unpaid leave for authorized reasons.

Training

On the job and instructor led courses available

Employee Assistance Program

Free, confidential and personal assistance to employees and their families to resolve issues that affect their personal lives as well as job performance.

Direct Deposit

Easy, convenient, and free!

01

Do you have a high school diploma or equivalent, including or supplemented by courses in business administration or office management?

• Yes
• No

02

Do you have a minimum of two years of experience in the performance of difficult and varied clerical work?

• Yes
• No

03

Are you a current City of Springfield resident?

• Yes
• No

04

The City of Springfield requires all employees to be residents. If you are not a current Springfield resident, are you willing to relocate?

• Yes
• No

Required Question

Employer City of Springfield

Address 36 Court St

Springfield, Massachusetts, 01103

Phone 413-787-6018

Website https://www.springfield-ma.gov