Client Care Coordinator | Schaumburg, IL
Schaumburg, IL | $20 - $25/hour | Full-Time | On-Site*
About Greater Illinois Behavioral Health
Greater Illinois Behavioral Health is a client-centered, trauma-informed behavioral health treatment organization providing individualized care for individuals experiencing mental health and co-occurring substance use conditions. Its continuum of care includes Residential/Inpatient treatment, Partial Hospitalization (PHP), Intensive Outpatient (IOP), Evening IOP, and traditional Outpatient services, along with counseling and psychiatric care.
Treatment is rooted in evidence-based and holistic approaches, including CBT, DBT, trauma-informed therapy, individual, group, and family therapy, mindfulness-based interventions, psychoeducation, and relapse prevention. Greater Illinois Behavioral Health is committed to helping clients address underlying challenges, develop sustainable coping skills, and build a foundation for long-term mental wellness and recovery.
The Opportunity
Greater Illinois Behavioral Health is seeking a compassionate, organized, and dependable Client Care Coordinator to join its team in Schaumburg, Illinois. This full-time, on-site opportunity offers a daytime schedule and the chance to support individuals receiving behavioral health services through care coordination, resource navigation, and day-to-day operational assistance. The ideal candidate is detail-oriented, communicates effectively, and is committed to helping clients access the support and resources they need.
What You'll Do
Assist with coordinating client services, appointments, referrals, and follow-up activities to support continuity of care.
Help clients identify and access community resources, support services, and other resources relevant to their individual needs.
Support daily administrative and operational activities to help maintain organized and efficient service delivery.
Communicate with clients, clinical providers, and other team members to facilitate coordination of services and address routine needs.
Maintain accurate, organized, and confidential client records, service coordination notes, and administrative documentation.
Assist with tracking client needs, service updates, and follow-up tasks, escalating concerns to appropriate clinical or supervisory personnel when necessary.
Provide professional, compassionate, and respectful support to individuals navigating behavioral health services while maintaining appropriate boundaries and confidentiality.
Requirements
Required
High school diploma or GED from an accredited educational institution or recognized equivalent.
Entry-level candidates are welcome, with less than one year of experience required.
Strong organizational, time management, and communication skills, with the ability to manage multiple responsibilities and maintain accurate records.
Ability to interact professionally and compassionately with individuals receiving behavioral health services while maintaining confidentiality and appropriate professional boundaries.
Basic computer proficiency and the ability to complete administrative documentation, coordinate information, and communicate effectively with team members.
Availability to work full-time, on-site in Schaumburg, Illinois, during scheduled daytime hours.
Benefits
Benefits and Compensation
Competitive Compensation: $20 - $25/hour, commensurate with experience and education.
Health Insurance Stipend: Financial assistance toward health insurance coverage.
Paid Time off
This is a direct hire with Greater Illinois Behavioral Health. Atlantic Health Strategies is recruiting on their behalf.