Job Description
Benefits:
- Referral Bonus
- Weekly pay with Direct Deposit and Early Access via ZayZoon
- Bonus based on performance
- Company parties
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Profit sharing
- Training & development
Seeking Client Care Coordinator: Accelerate Your Career with BrightStar Care
As the Client Care Coordinator, you will play a crucial role in managing and overseeing the daily administrative operations of our home care services. The right candidate will be very well organized, detailed oriented and a team player. This dynamic person will own the overall responsibility to ensure smooth office functioning, provide support to our care team, and enhance efficiency in client services. This role is essential in maintaining a high standard of care and compliance within our organization.Come join the dedicated team at BrightStar Care of Concord, Lexington & Woburn a recognized leader in home health services, and help us provide exceptional care that makes a meaningful difference in the lives of our patients and their families.
Why BrightStar Care of Concord, Lexington and Woburn?
- Quality Driven: BrightStar Care is one of the top brands in Home Health care and recipient of the Enterprise Champion for Quality award, reflecting our commitment to the highest standards of care.
- Empowering Environment: We offer a supportive and collaborative work environment that encourages professional growth and development.
- Flexible Scheduling: Tailor your work schedule to meet your lifestyle needs with our flexible shift options.
- Rewarding Benefits: Enjoy rewards like performance bonuses, professional development opportunities, and wellness programs, designed to keep you at your best both professionally and personally.
Client Care Coordinator Job Responsibilities:
- Oversee day-to-day office operations, ensuring efficiency and organization.
- Serve as a liaison between the administrative team, caregivers, and clients to ensure seamless communication.
- Manage incoming calls, scheduling, and billing processes to support staff and client needs.
- Maintain compliance with BrightStar Care policies, state regulations, and healthcare industry standards.
- Assist with recruiting, onboarding, and credentialing new employees.
- Track office supplies, vendor relationships, and inventory management.
- Respond promptly to client and staff inquiries, resolving issues effectively.
- Support business development efforts, including marketing and community outreach.
- Maintain confidential records, documentation, and employee files.
Client Care Coordinator Qualification and Requirements:
- 2-3 years of experience in office management, preferably in healthcare or home care services.
- Excellent communication, organizational, and problem-solving skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and scheduling software.
- Punctual with strong ability to thrive in a fast-paced environment with competing priorities
- Ability to handle sensitive and confidential information with discretion.
- Experience with payroll, billing, and HR functions is a plus.
At BrightStar Care, we recognize the hard work and dedication of our staff and provide them with the resources and support they need to succeed. We are passionate about patient care and value the knowledge and skills that you can bring to our team. Embrace the opportunity to grow professionally and make a lasting impact at BrightStar Care!
Compensation: $16.00 - $19.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Follow your passion. Grow your home care career.
Numbers & Facts
| Location | Waltham, Massachusetts |
| Industry | Healthcare Services |
| Salary | $16–$19 Per Hour |
| Company Size | 100 to 499 employees |
| Website | https://www.brightstarcare.com/fairfax |
About Company
About BrightStar Care of Fairfax
Caring for a family member can be challenging. We know. We've been there. We started BrightStar to provide the compassionate, responsive and quality home care we had trouble finding for our family. At BrightStar, we strive to deliver just the right care for your loved one- care that keeps them safe and healthy.
About Our Higher Standard
At BrightStar Care of Fairfax, we believe that caring is more than just a job– it’s a way of life. That’s why our caregivers mean so much more to the people, families, and organizations they serve. BrightStar Care nurses, therapists, CNAs, and caregivers deliver professional and compassionate care in the comfort and familiarity of home. We are proud to provide a range of home care services to meet your loved one’s unique needs. From companionship, bathing, and hygiene assistance to in-home infusions and medication management, our professional care staff is available 24/7 to help when you need it most.
A Message From the Owners Kerry and Robert Massie:
Thank you for Considering BrightStar Care of Fairfax!
Kerry and I started BrightStar Care of Fairfax in 2012 because our experience in obtaining quality home care for Kerry’s mother in 2010 was so very difficult. We were so disappointed in the quality of the care and customer service we encountered that we began to look into how, and where, top-quality home care could be found.
After a number of tries, we found the BrightStar Care approach. We were so impressed with the superior level of customer service it provides that we decided to open own agency here in Northern Virginia.
Our mission is to provide the absolute best care for you and your loved one- a Higher Standard. We will do everything in our power to make sure your experience is the one Kerry and I were looking for in 2010. If, at any time, you are not 100% satisfied with the quality of care and customer service we are providing- or just need some more information- please reach out directly to us.
Kerry and Robert Massie are Certified Senior Advisors
The following pages will help you understand a bit more about the BrightStar approach. We hope to introduce you to the Homecare Buying Guide - a tool that many of our clients found helpful in evaluating and selecting the right homecare agency. And thank you again for considering BrightStar Care of Fairfax.
View our Flipbook Presentation: CLICK HERE
Learn more about our team by clicking HERE.
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