Amivie, a licensed home care agency and one of the largest PCA agencies in Minnesota, is looking for a Homecare Client Care Supervisor to join our team! Headquartered in Bloomington, we employ 900 caregivers and Nurses who serve 1300 clients throughout the greater Metro Area.
As a Client Care Supervisor, you will play a vital role in ensuring that clients receive the care they need by coordinating staffing, hiring caregivers, and addressing any client or caregiver concerns. The ideal candidate is highly organized, a team player, and able to manage multiple tasks effectively with the support of our office team.
Responsibilities:
Coordinate and schedule caregivers to meet client needs
Communicate effectively with clients, case managers, and caregivers
Hire and onboard new caregivers
Maintain accurate and up-to-date clients and staff records
Address and resolve client and caregiver concerns in a professional manner
Ensure compliance with HIPAA regulations and maintain client confidentiality
Provide exceptional customer service to clients and caregivers
Assist with general administrative tasks as needed
Qualifications:
Experience in healthcare, homecare, or scheduling preferred
Strong organizational and multitasking skills
Ability to communicate effectively and professionally
Attention to detail and accuracy in data entry
Familiarity with HIPAA regulations and patient privacy laws
Proficiency in another language is a plus
If you are a dedicated professional looking to make a difference in the lives of clients and caregivers, we'd love to hear from you!!
This is an in person position Monday-Friday 8am-4:30pm.
Job Type: Full-time
Benefits:
Paid time off
Referral program
Schedule:
8 hour shift
Day shift
Numbers & Facts
Location
Bloomington, Minnesota
Skills
Administrative Skillsunmatched
Case Managementunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Healthcareunmatched
Home Careunmatched
Maintain Complianceunmatched
Multitaskingunmatched
Nursingunmatched
Organizational Skillsunmatched
Privacy Regulationsunmatched
Regulationsunmatched
Regulatory Complianceunmatched
Team Playerunmatched
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