Perform client training on Hub Group's proprietary supply chain management software tools.
Work with warehousing and transportation service providers to outline and define client service solutions.
Establish, define, and communicate SOPs with all relevant internal Hub Group departments.
Provide ongoing account management.
Work collectively with assigned client base to establish and monitor essential performance metrics and key performance indicators.
Preempt and troubleshoot operational service challenges.
Assure financial targets are being achieved for both the client and Hub Group.
Understand clients; complete set of logistics needs and establish Hub Group as the comprehensive service provider of choice for the client.
Qualifications
Bachelor's Degree preferably in Business, Marketing, Supply Chain, or related field preferred.
Excellent problem-solving skills with proven ability to inspire others to find creative solutions to challenging situations.
Strong talent for multi-tasking and managing competing priorities effectively.
Proven track record of building/managing key business relationships.
Highly organized and attentive to details. Excellent written and oral communication skills.
Able to identify and assess clients' needs, and to craft compelling solutions.
Self-directed, yet strong team player.
Familiarity with EDI transactions is a plus. Expertise in Microsoft Office, especially Excel, PowerPoint, and Word.
Salary Range: Up to $60,000/year base salary plus eligibility for additional bonus program
This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.
Benefits We offer a comprehensive benefits plan including:
Medical
Dental
Vision
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Life & AD&D Insurance
Disability
Paid Time Off
Paid Holidays
Numbers & Facts
Location
Oak Brook, IL
Industry
Transport and Storage - Materials
Company Size
2,500 to 4,999 employees
Year Founded
1974
Website
https://www.hubgroup.com
About Company
We are hub group. We are a leading, world-class transportation provider that listens to its customers, develops innovative solutions and delivers unparalleled value. Our mission is to provide world-class solutions that consistently exceed customer expectations.
What is it like to work at Hub Group? It begins with an employee experience that is second to none. This is an opportunity to join a well-established company constantly growing and evolving to stay on top.
Hub Group offers competitive compensation and empowers our associates to discover new approaches, develop innovative customer solutions, lead highly motivated teams and make decisions in a collaborative and fun environment. In turn, we reward our top talent for their efforts and provide mentorship and career advancement training to keep our employees — and our company — moving forward.
Skills
Accidental Death and Dismemberment (AD&D)unmatched
Communication Skillsunmatched
Customer Service Toolsunmatched
Customer Trainingunmatched
Customer/Client Researchunmatched
Electronic Data Interchange (EDI)unmatched
Employee Assistance Planunmatched
Identify Issuesunmatched
Insuranceunmatched
Logisticsunmatched
Marketingunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft PowerPointunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Performance Analysisunmatched
Performance Metricsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Sales Managementunmatched
Standard Operating Procedures (SOP)unmatched
Supply Chainunmatched
Supply Chain Management Softwareunmatched
Team Playerunmatched
Warehousingunmatched
Writing Skillsunmatched
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