Client Engagement Manager (Full Time - Based in Seattle, WA)

About AZX

Our mission is to accelerate positive impact in critical industries through AI transformation.

We’re growing quickly and already work with category-leaders in real estate (CBRE), energy (LevelTen Energy), logistics (Flexe), and utilities (Puget Sound Energy).

AZX is a public benefit corporation founded in 2024. We were profitable through bootstrapped consulting for the first year. In early 2026, we raised $6M to scale our operations and technology.

We work on challenges in clean energy, decarbonization, climate risk, energy systems, and global economics. We’re building our company for long-term success and aim to create the ultimate place to work for those passionate about AI and making a positive impact.

About the Role

We seek an experienced Client Engagement Manager based in Seattle, Washington to bring sharp organizational instincts and a passion for delivering transformational client outcomes.

You’ll be one of the first full-time project leaders at AZX, working closely with company founders and engineering teams, and you’ll have a significant impact on both client success and how we scale our delivery model.

You will help foster a culture of operational excellence, client trust, and continuous improvement as we grow the company. Some projects are enterprise-scale, while others are fast innovation cycles — over time, you’ll also help us build internal playbooks and frameworks that accelerate client value.

You’ll join a company founded by experienced veterans in climate and AI. The team brings exceptional expertise from Microsoft, AI2, ARM, acquired startups, and even a major utility, including PhDs, published ML researchers, and former industry executives.

What You Will Do

You will lead projects that range from client engagements to internal initiatives. You will:

• Lead client engagements from initiation through delivery and post-launch support, ensuring measurable outcomes and client satisfaction

• Build trust and confidence with clients by acting as a strategic partner and ensuring effective deployment of solutions

• Facilitate workshops and user interviews to understand the client's needs and translate the desired outcomes into structured plans of action

• Lead the solution design and implementation processes, including building the initial prototype and iterating on that prototype with the client and the AZX engineering team

• Establish and maintain project standards, documentation, and repeatable processes to improve efficiency

• Identify risks, manage dependencies, and ensure timely delivery of milestones

• Provide clear communication and reporting to both clients and internal stakeholders

• Contribute to building AZX’s project management practices as we scale

Core Qualifications

• 5 to 10+ years of project, program, and/or product management experience leading technology initiatives with mid- to large-size customers

• Domain expertise in one or more critical industries we serve (energy, utilities, real estate, logistics, climate, or infrastructure) with an understanding of their unique data, regulatory, and operational challenges

• Proven track record of delivering custom-built software and data solutions (not just SaaS deployments) with measurable business impact

• Hands-on experience working with or deploying AI, machine learning, or advanced analytics solutions, with the ability to translate between technical and business stakeholders

• Strong technical literacy with the capability to engage deeply with engineers on topics like system architecture, APIs, data pipelines, and ML model deployment while maintaining strategic oversight

• Demonstrated success managing complex, multi-stakeholder initiatives in environments of ambiguity and rapid change

• Familiarity with cloud-native environments (AWS, GCP, or Azure), CI/CD pipelines, and modern software development practices

• Proficiency in project management methodologies and tools (Agile, Kanban, Jira, Asana, etc.), with the judgment to adapt process to the situation

• Excellent communication, facilitation, and problem-solving skills with the proven ability to distill complexity, surface risks, and drive clear decision-making

• Bachelor’s degree in Business, Operations, Critical Industries (Environmental), or similar; advanced degree a plus

Values and Culture Qualifications

• High emotional intelligence and collaborative mindset

• Passion for client success and positive climate impact

• Enjoy celebrating others’ success and contributing to a supportive, fun environment

• Comfortable making decisions in the face of ambiguity and course-correcting as needed

Bonus Qualifications (Not required, but a huge plus)

• Experience in both startup and enterprise environments

• Contributions to the professional community (industry forums, online posting, networking, etc.)

• Bachelor’s degree in Computer Science, Engineering, or related technical field

Compensation & Benefits

• Competitive early-stage startup compensation (based on capabilities, experience, and location)

• Bonus eligibility

• Health insurance with meaningful coverage for dependents

• Flexible paid time off

• Equity

• Fully remote culture with a cluster of teammates in Seattle

• Training and learning opportunities

• Be part of a fast-growing, profitable, mission-driven company with industry leading clients tackling the massive opportunity of AI transformation in critical industries

Logistics

• Remote, Seattle-based (will be on-site with clients in the Seattle area on a regular basis)

• We are currently unable to sponsor or take over sponsorship of employment visas.

• Willingness to travel outside of home region occasionally for client meetings and company summits

Next Steps

If this job sounds like a fit, we’d love to hear from you. If you feel aligned to the company but don’t check every box, please apply anyway — we’d still love to meet you.