Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Overview Role
We are expanding our remote team and seeking dependable, service-oriented individuals who enjoy assisting others, exploring vacation opportunities, and coordinating important details.
As a Client Leisure Advisor, you will work with travelers to understand their preferences, introduce suitable vacation experiences, and help manage arrangements from the initial inquiry through final preparations.
You may assist with tropical resorts, all-inclusive packages, cruises, family vacations, romantic retreats, group trips, and international destinations.
Key Responsibilities
- Gather client information regarding vacation interests, schedules, and budgets
- Research destinations and identify experiences that meet traveler expectations
- Locate suitable resorts, hotels, cruises, transportation, and activities
- Review vacation availability and compare supplier offerings
- Help clients understand accommodation options, inclusions, and reservation policies
- Facilitate requested bookings through authorized reservation platforms
- Check traveler information and booking details for completeness
- Prepare and maintain organized confirmations and itinerary records
- Keep track of payment schedules and important booking requirements
- Communicate updates and address routine client inquiries
- Assist with reservation adjustments and upcoming departure preparations
- Review current supplier promotions and destination information
Qualifications
- Customer-focused attitude and strong interpersonal skills
- Clear, courteous written and verbal communication
- Excellent time management and organizational abilities
- Careful attention to details and record accuracy
- Comfortable comparing information and researching online
- Ability to handle multiple responsibilities independently
- Professional, reliable, and eager to learn
- Basic computer proficiency and familiarity with digital tools
- Willingness to learn booking systems and supplier procedures
- Reliable internet access and a compatible computer or device
- Must be 18 years of age or older
- Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or other qualifying regions
Training & Development
- Client relationship management and consultation skills
- Destination exploration and vacation recommendations
- Cruise, resort, and leisure product education
- Supplier technology and reservation processes
- Booking verification and document organization
- Client service and follow-up procedures
- Available professional certification programs
- Continued education, guidance, and mentorship
Opportunity Highlights
- Fully remote opportunity
- Flexible part-time or full-time scheduling
- Beginner-friendly with no travel experience required
- Access to professional training and ongoing educational support
- Supplier booking platforms and planning resources
- Travel-related discounts and industry perks where applicable
- Opportunities to build customer service, sales, and research skills
- Professional development and continued learning opportunities