Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Position Overview
We are seeking personable, detail-oriented individuals who enjoy customer interaction, exploring vacation destinations, and helping travelers make confident planning decisions.
As a Client Leisure Specialist, you will provide individualized assistance to clients interested in leisure travel. Your role will focus on understanding vacation preferences, identifying suitable experiences, and coordinating requested arrangements while maintaining positive client relationships.
Key Responsibilities
- Establish communication with prospective clients and discuss their vacation interests
- Identify travel preferences, preferred dates, spending ranges, and special requests
- Explore destinations and recommend vacation experiences suited to individual needs
- Research accommodations, resort packages, cruise sailings, and leisure activities
- Investigate transportation options, excursions, sightseeing tours, and additional services
- Compare supplier availability, promotional offers, and vacation package features
- Prepare personalized travel selections for client consideration
- Clarify booking conditions, accommodation amenities, and package inclusions
- Coordinate approved travel reservations through designated supplier platforms
- Review guest information and confirm important booking details
- Maintain organized itineraries, client records, and reservation confirmations
- Provide updates regarding payment schedules, deadlines, and pre-travel requirements
- Assist with routine inquiries and reservation adjustments when needed
Qualifications & Skills
- Friendly, approachable, and committed to providing quality customer service
- Strong written and verbal communication abilities
- Excellent listening, organization, and problem-solving skills
- Ability to research information and evaluate available choices
- Detail-oriented with a commitment to accuracy
- Comfortable managing responsibilities independently
- Dependable, adaptable, and interested in professional development
- Familiarity with computers, email, and online communication tools
- Willingness to learn supplier systems and reservation procedures
- Reliable internet access and compatible computer or device
- Must be at least 18 years of age
- Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or another qualifying region
Training & Professional Development
- Leisure vacation planning and destination research
- Resort, cruise, and travel package education
- Supplier booking systems and reservation procedures
- Client consultations and vacation recommendations
- Travel documentation and itinerary coordination
- Customer service and relationship management
- Opportunities for industry certifications
- Continued supplier education and professional mentorship
Opportunity Highlights
- Fully remote opportunity with flexible scheduling
- Part-time or full-time participation
- Independent-contractor, commission-based business opportunity
- No guaranteed hourly wage or salary
- No previous travel industry experience required
- Access to professional training and supplier booking resources
- Travel-related discounts and supplier benefits where applicable
- Opportunities to develop customer service, planning, and organizational skills
- Continued professional learning and development opportunities