Client Operations Associate

About Laffer Tengler Investments

Laffer Tengler Investments is a growing asset management firm based in Scottsdale, serving clients with complex portfolios and multi-generational wealth. We are seeking a detail-oriented Client Operations Associate to support the daily operations of our Wealth Management team and help deliver seamless, high-touch service.

The Role

This hands-on role supports client onboarding, account administration, money movement, reporting and client service, working closely with our Wealth Management, Trading, Operations and Compliance teams. As a small, boutique firm, we’re looking for someone who prefers a high-touch setting to a large corporate environment, is comfortable wearing multiple hats, and takes ownership of their work. You’ll think independently while collaborating closely with a small team, and you’ll bring a deep commitment to confidentiality.

Key Responsibilities

• Client onboarding: account opening documentation for Pershing and Schwab
• Prepare Investment Management Agreements
• Money movement and security transfers (prepare directives for signature as required)
• Account maintenance: beneficiary updates, change of address and phone number
• Quarterly data audits (proxy voting, cash sweep, accounts pending closure)
• Client reporting: monthly, quarterly and as-needed reports to clients and their tax advisors
• Prepare templates for account opening, account closing and account changes
• Prep work for weekly meetings with Nancy (agenda, client information, client reports)
• Monitor and track RMDs
• Weekly cash and market value report: research and determine action to be taken
• Respond to client requests (provide wire instructions and delivery instructions)
• Monitor messages from Pershing and Schwab for action to be taken by the Wealth Team

Qualifications

• 2–5 years of experience in financial services, preferably wealth management or RIA operations
• Schwab and/or Pershing experience preferred; specific systems can be taught
• Familiarity with account documentation, money movement, fraud prevention and compliance
• Strong attention to detail and sound judgment
• Clear, professional communication and a client-first attitude
• Proficiency in Microsoft Office, particularly Excel
• CRM or portfolio management system experience, and SIE or Series 65/66, a plus

What We Offer

• Competitive compensation and comprehensive benefits, including health insurance, retirement benefits and paid time off
• A collaborative, team-oriented environment
• Hands-on training and growth opportunities

Additional Requirements

• Full-time, in-office position in Scottsdale, Arizona
• Must be authorized to work in the United States
• No visa sponsorship available

To Apply: Please submit your resume and a brief cover letter highlighting your experience bridging operations and client service for sophisticated wealth clients.

Laffer Tengler Investments is an equal opportunity employer.