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Customer Service Jobs in Minnesota

Client Operations Coordinator

Dahl Consulting

Minneapolis, MN

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JOB DETAILS
SALARY
$18.80–$23.30 Per Hour
SKILLS
Administrative Skills, Billing, Communication Skills, Construction, Construction Inspection, Construction Safety, Consulting, Cross-Functional, Customer Support/Service, Detail Oriented, Document Management, Documentation, ERP (Enterprise Resource Planning), Establish Priorities, Facilities Management, Genetics, Maintain Compliance, Maintenance Services, Microsoft Excel, Microsoft Outlook, Microsoft Word, Military, Multitasking, On Site Support, Operational Support, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Process Development, Project Tracking, Project/Program Coordination, Property Maintenance, Property Management, Record Keeping, Retail, Safety Systems, Spreadsheets, Support Documentation, Systems Administration/Management, Time Management, Writing Skills
LOCATION
Minneapolis, MN
POSTED
4 days ago
Job Description

Title: Client Operations Coordinator
Location: Minneapolis, MN-onsite
Job Type: Contract (5 Months)
Compensation: $18.80 - $23.30/hr
Industry: Retail

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About the Role
Our client, a large, nationally recognized retailer with a complex footprint of physical locations, is seeking a Client Operations Coordinator (Contractor) to support compliance and property operations across building safety assets. This role is ideal for someone who thrives in a fast-paced, high-volume environment and enjoys working with detailed processes, documentation, and cross-functional coordination.
This position provides essential administrative and operational support to ensure compliance activities-such as permits, inspections, and work orders-are tracked, documented, and completed accurately. While prior compliance experience is not required, strong organizational skills, attention to detail, and the ability to manage multiple priorities are critical to success. Training will be provided on systems, processes, and procedures. This is an onsite position with regular in-office responsibilities. Job Description
The Client Operations Coordinator supports the Property Management team by coordinating compliance-related workflows tied to building safety systems, including fire protection, security, and vertical transportation systems (elevators/escalators).
Key Responsibilities:
Administrative & Operations Support
  • Monitor, triage, and route shared inboxes related to permits, inspections, and building safety activities
  • Track permits, inspection schedules, violation notices, false alarms, work orders, and follow-up actions
  • Coordinate with internal teams, retail locations, vendors, local agencies, and offshore support partners
  • Maintain trackers and provide timely status updates, escalating issues as needed
Documentation & Record Management
  • Review inspection reports and documentation for completeness and accuracy before routing
  • Maintain organized records for inspections, violations, field service requests (FSRs), and compliance documentation
  • Prepare document packages and support ongoing recordkeeping efforts
Work Order & Invoice Support
  • Monitor work orders, aging reports, and ensure timely administrative follow-up
  • Review, validate, and route invoices for processing in accordance with established procedures
Physical Document Support
  • Sort, scan, and process incoming and outgoing mail, including permits, invoices, checks, and applications
  • Track shipments such as alarm keys and compliance-related materials
  • Support general mailing and shipping activities within the office
Reporting & Coordination
  • Maintain trackers, dashboards, checklists, and process documentation
  • Partner with offshore teams to coordinate recurring operational tasks
  • Escalate complex or time-sensitive compliance issues to appropriate stakeholders
Success in This Role
  • Maintains accurate, organized documentation and compliance records
  • Effectively prioritizes and manages multiple tasks in a deadline-driven environment
  • Communicates proactively and follows through on open items
  • Consistently delivers high-quality work while adhering to established processes
Qualifications
Required Qualifications:
  • 2+ years of experience in administrative support, operations coordination, office administration, project coordination, facilities support, property management support, customer support, or similar operational roles
  • Ability to quickly learn new systems and follow established processes with precision
  • Experience maintaining spreadsheets, trackers, and operational documentation
  • Proven ability to manage multiple priorities in a fast-paced, high-volume environment
  • Proficiency in Microsoft Outlook, Excel, Word, and Teams
  • Strong written and verbal communication skills, with a high level of organization and attention to detail
  • Demonstrated problem-solving skills and ability to escalate issues appropriately
Preferred Qualifications:
  • Experience supporting property management, facilities, retail, construction, maintenance, or similar operational environments
  • Familiarity with work order systems, document management systems, ERP platforms, or ticketing tools
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary: How to Apply
Take the first step on your new career path!To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps! Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

Dahl Consulting is proud to offer a comprehensive benefits package to eligible contract employees that will allow you to choose the best coverage to meet your family's needs. For details, please review our Benefits Summary: www.dahlconsulting.com/benefits-w2fta.

Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.

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About the Company

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Dahl Consulting

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