Client Safety & Risk Manager - Hybrid, Multi-State

Bierman-Autism-Centers

Indianapolis, IN

JOB DETAILS
SKILLS
Accredited Business Accountants (ABA), Analysis Skills, Autism, Behavioral Health, Child Protection/Welfare, Communication Skills, Compensation and Benefits, Customer Relations, Design Document, Detail Oriented, Diversity, Documentation Review, Equal Employment Opportunity (EEO), Genetics, Healthcare, Healthcare Administration, Incident Management, Insurance, Leadership, Licensing Compliance, Marketing, Needs Assessment, Nursing, Onboarding, Operating Systems, Operational Audit, Pediatrics, Personal Care, Policy Development, Psychology, Public Health, Quality Management, Regulatory Requirements, Risk, Risk Management, Safety Process, Safety Standards, Safety Systems, Safety Training, Safety/Work Safety, Scalable System Development, Scorecarding, Social Work, Systems Scalability, Telehealth, Trend Analysis, Vision Plan
LOCATION
Indianapolis, IN
POSTED
Today

Position SummaryAs our Client Safety & Risk Manager, you'll be the architect and guardian of our enterprise-wide safety operating system. You're establishing the policies, protocols, and safeguards that protect children and staff. You're training to build safety culture. And you're coordinating across clinical, operations, HR, and leadership teams to close gaps and continuously strengthen our infrastructure.This role matters deeply at Bierman. Safety is foundational to everything we do that allows children to thrive, families to trust us, and our team members to do their best work. If you're the kind of leader who thinks systems, builds scalable processes and gets genuinely excited about safety standards, we have an exciting opportunity at Bierman Autism Centers!What You'll OwnSafety System DevelopmentYou'll design and document our comprehensive client safety operating system, including policies and protocols covering client interaction and protection standards, supervision expectations, bathrooming and personal care procedures, elopement and transport protocols, environmental safety, visibility and monitoring, mandated reporting, and incident escalation frameworks. You'll translate safety principles into clear, actionable guidance that clinical and operations teams can implement consistently across 30+ locations.Implementation & Quality AssuranceYou'll drive consistency across all centers through systematic audits, protocol reviews, spot checks, and trend analysis. You'll develop an enterprise safety scorecard that gives leadership visibility into safety performance, recurring risks, and emerging concerns. You'll identify early warning indicators and use data to continuously strengthen our protocols. This is hands‑on work—you'll visit centers, review documentation, ask questions, and work collaboratively to close gaps.Training & Safety CultureYou'll develop and lead recurring safety training, onboarding content, scenario‑based refreshers, and leadership education that brings safety concepts to life through real examples and relevant scenarios. You'll ensure that safety stays top‑of‑mind across the organization.Cross‑Functional PartnershipYou'll work closely with clinical, operations, HR, and compliance teams to strengthen safety systems and accountability processes. You'll serve as a trusted advisor on safety and risk.RequirementsYou're a Great Fit If You Have:Deep operational expertise in healthcare, behavioral health, ABA, quality/safety management, or risk management—ideally 5–10+ years in roles building or managing enterprise‑wide systemsA systems‑oriented mindset paired with attention to detail: you think about how things work at scale, but you also care about implementation on the groundProven experience developing and implementing enterprise‑wide policies, operational standards, audit processes, or safety/risk management systemsStrong analytical skills and comfort working with data to identify trends, patterns, and opportunities for improvementExcellent communication skills—you can translate complex safety concepts into clear guidance, train effectively, and work collaboratively across different teamsSound judgment and composure in navigating sensitive, high‑stakes situations—you think thoughtfully and make decisions with careA proactive, self‑directed work style—you identify what needs to be done and take ownership without waiting to be toldA genuine commitment to the mission: you understand that safety protects children and families, and that's what drives your workPreferred qualifications (but not required)Master's degree in Healthcare Administration, Behavioral Health, Psychology, Nursing, Social Work, Public Health, or related fieldExperience in multi‑site healthcare, behavioral health, ABA, or pediatric environmentsExperience leading incident management or investigationsFamiliarity with pediatric behavioral health, ABA operations, or child‑serving environmentsKnowledge of healthcare compliance, licensing, or regulatory requirementsWhy You'll Love BiermanMission That Matters: Everything we do in marketing directly supports our mission of transforming the lives of children with autism and their families. You'll feel that every day.Room to Grow: We're a fast‑growing company that invests in its people. As we scale, the right person in this role has real opportunity to grow with us.Engaging, Supportive Culture: We work hard, we laugh a lot, and we genuinely believe that a great team culture produces great work.Competitive Compensation and Comprehensive Benefits: Competitive salary, flexible PTO, 401k, performance‑based bonus incentive, health/dental/vision insurance, short and long‑term disability, telehealth, pet insurance, and more—starting day 1.Ready to Make an Impact?If you're ready to own safety at an organization that's transforming lives, we'd love to hear from you. Apply now, or reach out to our Talent Acquisition team with questions.Bierman Autism Centers values diversity in the workplace. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry, or any other status protected by law.Furthermore, Bierman Autism Centers is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information, or any other status protected by law.As an equal opportunity employer, Bierman Autism Centers does not discriminate against qualified individuals with disabilities. If you require a reasonable accommodation as a candidate for employment, please inform a member of the Talent Acquisition team.#J-18808-Ljbffr

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Bierman-Autism-Centers