Client Scheduling Consultant

Hopesglobalgetaways
  • Michigan City, Indiana
  • Remote
  • Autofill and Review
30+ days ago

Job Description

About the Position

We are seeking organized, dependable individuals to join our remote team as Client Scheduling Consultant. This role focuses on helping clients keep vacation arrangements on track by coordinating schedules, organizing reservation details, and ensuring important information is communicated clearly.

You will work with clients throughout the planning process, assist with researching suitable options, and monitor key dates and follow-up items. Previous travel-industry experience is not required. Training and continued educational resources are provided.

Key Responsibilities

  • Review client preferences, destination interests, travel dates, budgets, and special requests to understand their planning needs.
  • Research accommodations, cruises, transportation, tours, excursions, activities, and other vacation services using approved resources.
  • Coordinate selected arrangements and maintain organized schedules, confirmations, reservation details, and itinerary information.
  • Monitor deadlines and pending items, provide timely updates, answer routine questions, and assist with standard schedule or reservation changes.
  • Keep client records accurate, verify important details, and continue building knowledge of destinations, suppliers, and available services.

Benefits

  • Fully remote opportunity with flexible part-time and full-time scheduling
  • Beginner-friendly onboarding and structured training
  • No previous professional travel experience required
  • Ongoing team support and access to educational resources
  • Destination and supplier learning opportunities
  • Opportunities to strengthen scheduling, customer service, communication, and organizational skills
  • Professional development and potential growth opportunities
  • Performance-based incentives and recognition
  • Qualifying travel discounts and industry-related benefits
  • Supportive virtual team environment

Qualifications

  • Strong written and verbal communication skills
  • Excellent organization and time-management abilities
  • Careful attention to detail and accuracy
  • Comfortable managing multiple schedules, requests, and deadlines
  • Professional and customer-focused approach
  • Able to research and compare information online
  • Willingness to learn digital tools, reservation platforms, and new processes
  • Dependable follow-through and ability to stay organized
  • Adaptable when client needs, dates, or arrangements change
  • Self-motivated and comfortable working independently
  • Basic computer proficiency and reliable internet access
  • Must be at least 18 years of age
  • Must reside in the U.S., U.K., Spain, Australia, Mexico, or other qualifying regions

Numbers & Facts

LocationMichigan City, Indiana (
Remote
)

Skills

  • Budgetingunmatched
  • Communication Skillsunmatched
  • Computer Skillsunmatched
  • Consultingunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Follow Throughunmatched
  • Needs Assessmentunmatched
  • Onboardingunmatched
  • Organizational Skillsunmatched
  • Presentation/Verbal Skillsunmatched
  • Record Keepingunmatched
  • Research Skillsunmatched
  • Schedule Developmentunmatched
  • Time Managementunmatched
  • Travel Industryunmatched
  • Willing to Travelunmatched
  • Writing Skillsunmatched

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