Client Service Associate - Mission Viejo, CA

RK Partners
  • Chicago, IL
    1 day ago

    Job Description

    Client Service Associate - Mission Viejo, CA

    This is a full-time, in-office position 

    As a Client Service Associate, you will be assisting the advisors in the office ensuring a smooth professional experience for clients. our role will be dynamic, combining administrative expertise, client service, and operational support.

    • Be the first point of contact – answer client inquiries and assist with account-related requests
    • Manage scheduling and logistics for meetings between clients and the advisor
    • Process paperwork and service requests with precision and efficiency
    • Maintain client files and support back-office operations
    • Collaborate with the team to enhance the client experience

    What We’re Looking For:

    Financial services experience
    Strong organizational & time management skills – you thrive in a fast-paced environment
    Tech-savvy mindset – experience with CRMs (Salesforce preferred) and Microsoft Office
    Outstanding communication skills – both written and verbal
    Proactive problem solver – you take initiative and think independently

    Be part of a firm that values growth, teamwork, and client success
    Enjoy a supportive, professional environment with opportunities to expand your role
    Work closely with experienced advisors and gain valuable industry knowledge

    Numbers & Facts

    LocationChicago, IL

    Skills

    • Administrative Skillsunmatched
    • Communication Skillsunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer Service Operationsunmatched
    • Customer Support/Serviceunmatched
    • Develop and Maintain Customersunmatched
    • File Maintenanceunmatched
    • Logistics Managementunmatched
    • Maintenance Servicesunmatched
    • Microsoft Officeunmatched
    • Organizational Skillsunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Resolve Customer Issuesunmatched
    • Salesforce.comunmatched
    • Schedule Developmentunmatched
    • Team Playerunmatched
    • Time Managementunmatched
    • Writing Skillsunmatched

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