Client Service Associate

International Search Consultants
  • Wilmington, Delaware
    30+ days ago

    Job Description

    Client Service Associate – Global Investment Firm (Delaware)

    Location: Wilmington, DE (Hybrid)

    Job Type: Full-Time | Experienced

    Industry: Investment Management / Wealth Management


    About the Firm

    ISC’s team of Financial Services Recruiters is partnering with a growing global investment firm that provides customized investment management and advisory services to Ultra-High Net Worth (UHNW) individuals, families, trusts, foundations, and endowments.


    The firm is expanding and looking for a Client Service Associate to join their Delaware office. This role offers direct exposure to UHNW clients with $200M+ in investable assets and long-term career growth in wealth management.


    What You’ll Do

    As a Client Service Associate, you’ll support Advisors and Operations teams to deliver high-touch service to UHNW clients. You’ll handle a variety of client service, operational, and project-based responsibilities, including:

    • Partnering with Wealth Advisors to support UHNW clients.
    • Coordinating with custodians and internal Operations teams to ensure accurate and timely processing.
    • Assisting with portfolio rebalancing, money movements, and document preparation.
    • Preparing new account paperwork, contracts, and subscription agreements.
    • Managing account openings/closings (SMA and brokerage).
    • Handling KYC profiles, searches, and compliance documentation.
    • Processing cash and security movements (deposits, withdrawals, wires, gifting, journals).
    • Assisting with presentations, proposals, and reporting in Excel and PowerPoint.
    • Reviewing billing for accuracy.
    • Maintaining and updating client databases and portfolio/account management systems (Salesforce, Addepar, Black Diamond).


    What We’re Looking For

    • Bachelor’s degree required (Finance or Business preferred).
    • 5+ years of UHNW client servicing experience.
    • Advanced Microsoft Office skills (Excel, PowerPoint, Adobe Acrobat).
    • Strong attention to detail, highly organized, and self-motivated.
    • Interest in technology, investment management, and client solutions in a fast-paced environment.


    What’s in It for You

    • Collaborative, passionate, and growth-oriented culture.
    • Excellent long-term career development opportunities.
    • Competitive base salary + annual bonus.
    • Outstanding benefits package with very low cost for employees and families.
    • Fun, dynamic, and supportive team environment.



    Numbers & Facts

    LocationWilmington, Delaware

    Skills

    • Adobe Acrobatunmatched
    • Billingunmatched
    • Brokerageunmatched
    • Customer Service Operationsunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Develop and Maintain Customersunmatched
    • Documentationunmatched
    • Endowmentsunmatched
    • Financeunmatched
    • Financial Servicesunmatched
    • High Net Worthunmatched
    • Investment Managementunmatched
    • Know Your Customer (KYC)unmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Microsoft PowerPointunmatched
    • Operational Supportunmatched
    • Organizational Skillsunmatched
    • Sales Managementunmatched
    • Salesforce.comunmatched
    • Team Playerunmatched
    • Technical Leadershipunmatched
    • Time Managementunmatched
    • Wealth Managementunmatched

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