Client Service Representative - Entry Level

GEM
  • Norfolk, Virginia
    2 days ago

    Job Description

    We are seeking a motivated and enthusiastic individual to join our team as a Client Service Representative. In this entry-level position, you will be responsible for providing exceptional customer service and support to our clients. Your primary duties will include:

    • Assisting clients with inquiries and resolving issues in a timely and professional manner.
    • Maintaining accurate records of client interactions and transactions.
    • Collaborating with team members to improve client satisfaction and service delivery.
    • Providing information about products and services to clients, helping them make informed decisions.
    • Following up with clients to ensure their needs are met and to gather feedback on their experiences.
    • Participating in training and development programs to enhance your skills and knowledge in client service.

    The ideal candidate will possess strong communication skills, a positive attitude, and the ability to work effectively in a team environment. A commitment to delivering high-quality service and a willingness to learn and grow within the company are essential for success in this role.

    Numbers & Facts

    LocationNorfolk, Virginia

    Skills

    • Communication Skillsunmatched
    • Customer Relationsunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Problem Solving Skillsunmatched
    • Record Keepingunmatched
    • Resolve Customer Issuesunmatched
    • Service Deliveryunmatched
    • Team Playerunmatched
    • Time Managementunmatched
    • Training Programunmatched
    • Training/Teachingunmatched

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