Client Services Associate (County)

Client Services Associate (County)

Salary

$22.06 - $28.26 Hourly

Location

Lincoln, NE

Job Type

Full time/probationary or status

Job Number

202600607C

Department

Public Defender

Opening Date

11/04/2026

Closing Date

11/11/2026 11:59 PM Central

• Description
• Benefits

Job Posting Information

The Public Defenders Office seeks a detail-oriented Client Services Associate to provide administrative, clerical, and customer service support. This position assists attorneys and staff by managing files, maintaining records, processing legal documents, and serving as a point of contact for clients and visitors.

Key Responsibilities

• Greet visitors and direct them to the appropriate staff member or courtroom.
• Answer phones, relay messages, and schedule appointments.
• Provide information regarding court dates and case-related inquiries.
• Open, close, scan, file, and maintain electronic and physical case records.
• Prepare correspondence, legal documents, and other office materials.
• Process jail communications and route information to attorneys.
• Distribute mail, faxes, reports, and office communications.
• Maintain file storage systems and records retention requirements.
• Assist with inventory, office supplies, copying, and general clerical duties.
• Serve as backup receptionist as needed.
• Support a collaborative office environment and comply with all county policies and procedures.

Desirable Knowledge, Abilities & Skills/Desirable Training & Experience

• Administrative, legal, clerical, or customer service experience.
• Proficiency with computer software and office equipment.
• Strong organizational, communication, and customer service skills.
• Ability to handle confidential information and manage multiple priorities.

Minimum Qualifications:

Graduation from senior high school or equivalent, supplemented by experience in general office and clerical work; or any equivalent combination of training and experience that provides the desirable knowledge, abilities, and skills.

We value each Lancaster County employee and one way we demonstrate this is by providing an attractive and competitive total compensation package that adds value to our employees professional and personal lives. The following benefits are available for this position:

• Pay increases are available upon completion of the 6-month new employee probationary period, and annually thereafter based on performance.
• We encourage a healthy work-life balance by offering 10 days of vacation leave and 13 days of sick leave that begin accruing upon hire; plus 11 paid holidays and up to 16 hours of non-cumulative personal holidays per year.
• All medical, dental, and vision benefits for you and your family begin the first of the month following hire, no need to wait!
• 30 days of Paid Parental Leave
• Employee Assistance Programs offering work/life services, wellness coaching, short-term counseling, legal assistance, and financial coaching.
• Up to 3 days of Funeral and Bereavement Leave
• $30,000 of Life Insurance
• 401(a) Retirement Plan. When you make an 8% contribution, the County will match your contribution 100%.
• Employer provided Post Employment Health Plan for eligible medical expenses after you leave County employment.
• Optional benefits include:
• Medical and/or Dependent Care Flexible Spending Accounts
• Allstate Voluntary Plans
• Supplemental Term Life
• Deferred Compensation Plans

Employer City of Lincoln/Lancaster County

Address 555 South 10th Street, Room 302

Lincoln, Nebraska, 68508

Phone (402) 441-7597

Website http://agency.governmentjobs.com/lincolnne/default.cfm