Client Services Associate / Travel (Remote)

HB Travels

  • Hartford, Connecticut
  • 4 days ago
  • Remote
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    Skills

    • Communication Skillsunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Interpersonal Skillsunmatched
    • Organizational Skillsunmatched
    • People Managementunmatched
    • Professional Servicesunmatched
    • Team Playerunmatched
    • Travel Industryunmatched

    Description

    About Us:
    We are a professional travel services organization dedicated to providing clients with exceptional booking experiences and personalized support. By partnering with trusted travel providers, we make planning trips easier, stress-free, and enjoyable.

    Position Overview:
    We are looking for a detail-oriented and customer-focused individual to join our team as a Client Services Associate / Travel. In this role, you will be responsible for assisting clients with their travel needs, handling inquiries, and ensuring smooth booking processes from start to finish.

    Key Responsibilities:

    • Respond to client questions and assist with travel reservations

    • Provide guidance on destinations, accommodations, and travel options

    • Handle itinerary changes, modifications, and special requests

    • Deliver excellent customer service and build positive client relationships

    • Stay informed about travel industry updates, policies, and promotions

    Qualifications:

    • Strong communication and interpersonal skills

    • Excellent organizational abilities and attention to detail

    • Ability to work independently in a remote environment

    • Previous experience in travel, hospitality, or customer service is an advantage (but not required)

    • Enthusiasm for travel and helping others plan their trips

    What We Offer:

    • Flexible remote work opportunity

    • Training and ongoing professional development

    • Supportive and collaborative team environment

    • Opportunities to grow within the travel industry

    • Access to travel perks and discounts (eligibility requirements apply)

    Numbers & Facts

    LocationHartford, Connecticut (
    Remote
    )

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