Client Services Specialist

Moneco Advisors
  • Fairfield, CT
    30+ days ago

    Job Description

    Build your career in wealth management with one of New England's fastest-growing independent firms.

    Moneco Advisors is a modern, full-service financial planning firm dedicated to helping clients live their best financial lives. We combine a collaborative culture with sophisticated planning tools and a personalized client experience — and we're looking for detail-oriented, client-focused individuals ready to grow with us.

    The Client Services Specialist is a full-time, salaried position with a competitive benefits package and performance-based bonus potential. You'll support advisors and client service teams across operations, compliance, and firmwide projects — contributing from day one.

    What You'll Do

    You'll play a key supporting role across client operations, compliance, and team development. Your work will span four key areas:

    Client Experience

    • Handle incoming client calls, schedule appointments, and provide proactive support.
    • Ensure a seamless client journey through attentive service and consistent follow-through.

    Operations & Account Support

    • Assist with account openings, transfers, money movement, and account maintenance.
    • Coordinate workflows to ensure requests are completed accurately and on time.

    Compliance & Workflow Management

    • Follow established service workflows and document compliance steps.
    • Support firmwide initiatives in operations, planning, and client gifting.

    Learning & Team Development

    • Participate in team learning sessions and shadowing opportunities.
    • Incorporate feedback to continually sharpen skills and deepen contributions.

    What We're Looking For

    • 2–5 years of administrative, account support, or customer service experience.
    • Client-first mindset with a proactive, solution-oriented approach.
    • Excellent written and verbal communication skills (writing samples may be requested).
    • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
    • CRM experience a plus.
    • Organized, detail-oriented, and eager to learn and grow.

    Why Join Moneco Advisors?

    This is a unique opportunity to build your career in wealth management with a team that values mentorship, collaboration, and growth. You'll work closely with advisors and support teams, gain meaningful hands-on experience, and contribute to an outstanding client experience from day one.

    Numbers & Facts

    LocationFairfield, CT

    Skills

    • Calendar Managementunmatched
    • Communication Skillsunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer Relationship Management (CRM)unmatched
    • Customer Service Operationsunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Financial Planningunmatched
    • Financial Servicesunmatched
    • Follow Throughunmatched
    • Maintain Complianceunmatched
    • Mentoringunmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Microsoft Outlookunmatched
    • Microsoft PowerPointunmatched
    • Microsoft Wordunmatched
    • Operational Supportunmatched
    • Operations Planningunmatched
    • Organizational Skillsunmatched
    • Presentation/Verbal Skillsunmatched
    • Team Buildingunmatched
    • Team Playerunmatched
    • Time Managementunmatched
    • Wealth Managementunmatched
    • Writing Skillsunmatched

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