Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action.
Requirements:
3 - 5 years of related work experience, or an equivalent combination of education and experience.
3 - 5 years of customer service experience.
Excellent communication skills.
The ability to work in a team environment and commit to a flexible work schedule.
Preferences (not required):
3-5 years technical experience a plus.
Previous experience troubleshooting desktop, printer and notebook issues.
Very strong user and support of MSOffice.
Education:
Bachelors preferred but not required. A+ or any Microsoft certification is preferred.
Compensation: $30.00 hourly We look forward to reviewing your application. We encourage everyone to apply - even if every box isnt checked for what you are looking for or what is required.
PDSINC, LLC is an Equal Opportunity Employer.
Numbers & Facts
Location
Zebulon, NC
Skills
Communication Skillsunmatched
Computer Networksunmatched
Computer Workstationsunmatched
Corrective Actionunmatched
Customer Support/Serviceunmatched
Identify Issuesunmatched
Microsoft Officeunmatched
Problem Solving Skillsunmatched
Software Configuration Managementunmatched
Software Installationunmatched
Systems Administration/Managementunmatched
Team Playerunmatched
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