Client Technologies Technician - Advanced

Job Title

Client Technologies Technician - Advanced

Location

955 Park Street, Columbia, South Carolina

Responsibilities

Daily Responsibilities

·ManagesSCDOT Microsoft Endpoint Configuration Management environment, which includesMicrosoft Best Practiceswhiledeploying software and patch management in accordance with SCDOT agency and ITServices policy and procedures.

·DeploysMicrosoft Windows operating system and patches, Microsoft Office Suite, andpatches as well as other agency software as needed to maintain compliance withlicenses and agency policies.DeploysDELL and other hardware patches to production servers, endpoints and hardware accessoriesas needed to maintain compliance with licenses and agency policies.

·Providesreports on the status of software deployments, versions, and patch levels forall SCDOT servers, desktops, laptops, and tablets.

·Monitors Microsoft AppLocker settings and logs andrecommends settings on servers and endpoints.

·Maintainsopen communication with Desktop Support Manager and IT Systems concerningMicrosoft MECM environment and software deployment needs.

·MonitorsCloud Management Gateway.

·Assists with upgrading software on servers andendpoints devices to maintain compliance with vendor software life cycle,hardware life cycle, and schedule upgrades to software.

·Performs other related duties as required.

Monthly Responsibilities

·Observes and checks on available hardware andsoftware patches from DELL, Microsoft, and Recast for monthly patch managementof servers, endpoints, and hardware accessories.

·Attend Endpoint Technician meeting each month.

Required Skills

1.3+ years of experience with MicrosoftEndpoint Configuration Management (MECM).

2.3+years of experience packaging software for Microsoft Endpoint ConfigurationManagement (MECM) distribution to Windows Client using Bare Metal and SoftwareCenter.

3.3+years of experience with hardware and software patch management using MicrosoftEndpoint Configuration Management (MECM) and DELL Client System InventoryAgent.

4.2+years of experience with Microsoft PowerShell.

5.1+year of experience with Microsoft Active Directory.

6.1+years of experience with Microsoft DNS.

7.1+years of experience with Microsoft DHCP scopes.

8.1+years of experience with Microsoft Sites and Services.

Preferred Skills

1.Experience with Microsoft AppLocker.

2.Experiencewith Microsoft Group Policy.

3.Experiencewith Microsoft Intune.

4.Experiencewith Microsoft Cloud Management Gateway.

5.Experiencewith Recast Server and Manage Right Click Tools.

Required Education/Certifications

·Associate’sdegree or higher

Interview Process

·In person.

·A second interview may be requested.

·Interviews will be scheduled 3 to 4 days afterthe position closes unless SCDOT is in emergency operations.

Reporting Structure:

Reports to: Management in Desktop Support at SCDOTHeadquarters Building.