Job Description
Job Title: Client Technologies Technician (IT Support Technician) – Entry (13569)
Location: Columbia, SC 29208
Work Location: 100% Onsite
Duration: 2 Months
Hours: 37 Hours/Week
Interview: 1 Round – Virtual
Candidate Location: Must be a current South Carolina resident, No Relocation
Job Summary: The technician will support computers, software, peripherals, classroom technology, audiovisual equipment, and other common technology issues. The role will also assist with workstation setup, equipment deployment, employee onboarding/offboarding, classroom and meeting technology, and routine IT maintenance.
Key Responsibilities
InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.
Location: Columbia, SC 29208
Work Location: 100% Onsite
Duration: 2 Months
Hours: 37 Hours/Week
Interview: 1 Round – Virtual
Candidate Location: Must be a current South Carolina resident, No Relocation
Job Summary: The technician will support computers, software, peripherals, classroom technology, audiovisual equipment, and other common technology issues. The role will also assist with workstation setup, equipment deployment, employee onboarding/offboarding, classroom and meeting technology, and routine IT maintenance.
Key Responsibilities
- Provide frontline technical support to faculty, staff, and students.
- Troubleshoot Windows and macOS computers.
- Troubleshoot software, applications, user accounts, and authentication issues.
- Support printers, peripherals, monitors, docking stations, keyboards, and mice.
- Troubleshoot basic network and connectivity issues.
- Assist with workstation setup and equipment replacement.
- Support employee onboarding and offboarding activities.
- Assist with office moves and technology deployments.
- Support classroom and conference-room technology.
- Troubleshoot displays, projectors, microphones, cameras, speakers, and presentation equipment.
- Assist with Microsoft Teams, Zoom, livestreams, and hybrid events.
- Assist with Windows, macOS, and mobile device setup and deployment.
- Install approved software and perform routine operating-system updates.
- Assist with device enrollment and workstation configuration.
- Assist with technology inventory and equipment tracking.
- Escalate advanced technical issues to senior IT staff when required.
- High school diploma or equivalent.
- Experience or demonstrated knowledge supporting computers, technology, or end users.
- Basic knowledge of computer hardware.
- Basic knowledge of software and operating systems.
- Knowledge of computer peripherals.
- Ability to troubleshoot common computer and technology problems.
- Familiarity with Windows environments.
- Strong customer-service skills.
- Good communication and interpersonal skills.
- Associate Degree or technical certification in Information Technology, Computer Science, Information Systems, or related field.
- Windows 10/11.
- macOS.
- Microsoft 365.
- Basic networking concepts.
- Active Directory.
- Microsoft Intune.
- Jamf.
- Mobile device support.
- Classroom or audiovisual technology.
- Microsoft Teams.
- Zoom or similar conferencing technologies.
InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.
Numbers & Facts
| Location | Columbia, SC |
| Industry | Computer/IT Services |
| Company Size | 100 to 499 employees |
| Year Founded | 2007 |
| Website | https://www.intersourcesinc.com/ |
About Company
It’s all about harnessing the real power of data. InterSources Inc was founded in 2007 providing intelligent data solutions to clients across industries and geographies.
Over the years, we have built products on Business Intelligence & Big Data platform simplifying and transforming the way business intelligence and real-time data analytics empower Corporations and end-users using Softwares like Tableau, Business Objects, MicroStrategy, etc.
In the process, we have enabled companies to use data analytics to help better understand, predict and influence consumer behavior, identify new market opportunities as they emerge, provide to users the data they need, alert the user when and why key business metrics have changed and enable them to make smart decisions.
Skills
- Administrative Skillsunmatched
- Artificial Intelligence (AI)unmatched
- Audiovisualunmatched
- Authenticationunmatched
- Cloud Applicationsunmatched
- Cloud Computingunmatched
- Communication Skillsunmatched
- Computer Hardwareunmatched
- Computer Scienceunmatched
- Computer Softwareunmatched
- Computer Workstationsunmatched
- Customer Support/Serviceunmatched
- Data Analysisunmatched
- ERP (Enterprise Resource Planning)unmatched
- Equipment Replacementunmatched
- High School Diplomaunmatched
- ISO (International Organization for Standardization)unmatched
- Identify Issuesunmatched
- Information Technology & Information Systemsunmatched
- Information Technology Consultingunmatched
- International Electro-Technical Commission (IEC)unmatched
- Internet Securityunmatched
- Interpersonal Skillsunmatched
- Keyboardsunmatched
- Mac Operating Systemunmatched
- Microsoft Active Directoryunmatched
- Microsoft Product Familyunmatched
- Microsoft Windows Operating Systemunmatched
- Microsoft Windows System Administrationunmatched
- Mobile Devicesunmatched
- Network Supportunmatched
- Onboardingunmatched
- Online Marketingunmatched
- Operating Systemsunmatched
- Oracleunmatched
- Peripheral Hardwareunmatched
- Printersunmatched
- Quality Assuranceunmatched
- Software Administrationunmatched
- Software Developmentunmatched
- Software Installationunmatched
- System Integration (SI)unmatched
- Systems Maintenanceunmatched
- Technical Supportunmatched
- User Experience Design (UXD)unmatched
- User Interface Designunmatched
- Web Programmingunmatched
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