Clinic Administrative Assistant

Fresenius Medical Care

Los Angeles, CA

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JOB DETAILS

SKILLS

Accounts Payable, Accounts Receivable, Administrative Skills, Auditing, Billing, Clinical Support, Communication Skills, Cross-Functional, Customer Support/Service, Data Entry, Demographics, End-Stage Renal Failure, Establish Priorities, Fax Machines, Federal Laws and Regulations, Health Plan, Healthcare, Hospital, Infectious Diseases, Insurance, Inventory Management, Kidney Disease, Mail Processing, Medical Assistance, Medical Office Administration, Medical Protocols, Medical Records, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Multitasking, Organizational Skills, Outpatient Care, PC (Personal Computer) Systems, Patient Care, Physical Demands, Policy Development, Presentation/Verbal Skills, Procedure Development, Purchase Orders, Quality Management, Record Keeping, State Laws and Regulations, Systems Maintenance, Telephone Skills, Time Management, Willing to Travel, Writing Skills

LOCATION

Los Angeles, CA

POSTED

30+ days ago

PURPOSEANDSCOPE:

_Performing_ _general_ _office_ _duties_ _incorporating_ _a_ _variety_ _of basic_ _and_ _routine_ _clerical_ _and_ _secretarial_ _duties_ _in_ _a_ _clinical_ _environment._

Be the "face" of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. As a secretary/receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease.

PRINCIPALDUTIESANDRESPONSIBILITIES:

Under general supervision, follows established company policies and procedures and applies acquired job skills to:

Patient Engagement and Front Desk- Responsibilities may include the following based on location and business need:

+ Answering telephone & routing calls to the appropriate person

+ Professionally greet all patients and guests.

+ Maintain a professional environment at all times. Monitors the reception and waiting areas.

+ Distributing incoming mail.

+ ObtainnecessarysignaturestoensuretheefficientprocessingofadmissionsdatainaccordancewithFMCNApolicies and procedures.

+ Ensureallaspectsofpatientconfidentialityaremaintainedatalltimes

Scheduling and Registration- Responsibilities may include the following based on location and business need:

+ Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc.

+ Prepares medical records for facsimile or mail related to travel, transplant, disability and others.

+ Organizes travel for patients by contacting and providing requested medical records.

+ Coordinates with transient patient paperwork.

+ Coordinates transfer placements and confirmations along with Clinical Manager.

+ Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning.

+ Assist with medical appointment referrals and scheduling.

+ Assist with transportation coordination and referrals.

+ Ensures data entry has been completed for Crown Web. Related to ESRD 2728. ESRD 2746 and PART.

+ Monthly insurance card scanning

Administrative and Additional Responsibilities- Responsibilities may include the following based on location and business need:

+ Setting up and maintaining filing systems and basic databases as applicable.

+ Completing forms and reports as required by the various company offices and outside vendors and agencies.

+ Preparing purchase orders using the appropriate software application.

+ Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed.

+ Maintaining inventory of the necessary office supplies

+ Assists in auditing records for ongoing compliance with medical records standards (H&Ps, monthly physician progress notes, care plans, etc).

+ Assists in the collection of Patient Demographic Information and Continuous Quality Improvement Data.

+ Assemble,fileandmaintainpatientmedicalrecords

+ Printpatientscheduleandpullpatientchartsdaily.

+ Arrangeforpackagepickupanddelivery.

+ Assists with month-end reporting requirements.

+ Participate in collaboration sessions such as center/team huddles and staff meetings.

+ Attend education and training sessions as appropriate and apply key learnings.

SKILLS:

+ Knowledge of office procedures required.

+ Proficient in Microsoft office applications

+ Ability to adapt to supporting software applications.

+ Professional attitude and appearance

+ Solid written and verbal communication skills

+ Ability to be resourceful and proactive when issues arise

+ Strong organizational skills

+ Multitasking and time-management skills, with the ability to prioritize tasks

+ Customer service attitude

PHYSICAL DEMANDS AND WORKING CONDITIONS:

+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

+ Day to day work includes desk and personal computer work and possible interaction with patients, facility staff and physicians. The position may require travel between assigned facilities and various locations within the community. The work environment may be characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials

SUPERVISION:

+ None

EDUCATION :

+ HighSchoolDiploma or GED required

EXPERIENCE AND REQUIRED SKILLS:

+ Minimum 6 months relevant experience without a degree.

+ 1-2 years related experience preferred.

+ Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred. Good verbal communication skills.

+ Pleasanttelephonemanner.

The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.

Rate: $XX - $XX

Non-Bonus Eligible Positions: include language below.

Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.

Bonus Eligible Positions – include language below.

Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

EOE, disability/veterans

About the Company

Fresenius Medical Care

Fresenius Medical Care North America is a wholly owned subsidiary of Fresenius Medical Care AG & Co. KGaA, located in Bad Homburg, Germany. Through our dialysis services entity, Fresenius Medical Services, we operate more than 2,100 outpatient dialysis clinics in the U.S. Our Renal Therapies Group is responsible for the manufacture and distribution of a variety of dialysis products and equipment, including dialysis machines, dialyzers and other dialysis-related supplies.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Healthcare Services

FOUNDED

1996

WEBSITE

http://fmcna.com/

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