Clinic Coordinator - Polysomnographic

The Clinic Coordinator is responsible for managing the daily operations of the clinic. This role includes overseeing patient scheduling, assisting students and faculty, maintaining equipment and supplies, ensuring regulatory compliance, and supporting clinic visitors. The Clinic Coordinator contributes to a well-organized, efficient, and professional clinic environment while facilitating student learning and patient care.

• Oversee daily Sleep and Neurodiagnostic Clinic operations, ensuring a structured and supportive environment for students, faculty, and patients
• Utilize clinic management software, Microsoft Word, CampusVue, and other approved systems for scheduling, documentation, billing support, and record-keeping
• Maintain clinic, lab, and classroom supplies and equipment, coordinating inventory, ordering, receiving, maintenance, and requesting repairs as needed
• Assist students and faculty during clinic sessions, providing guidance, operational support, and coordination to support effective learning and patient care
• Manage patient scheduling, phone inquiries, billing and insurance information, prior authorization support, and general patient record maintenance
• Facilitate compliance with regulatory and accreditation obligations related to the use and maintenance of the Sleep and Neurodiagnostic Clinic
• Maintain and store student and patient records in accordance with institutional procedures and applicable requirements
• Support Program Directors with clinic scheduling, equipment needs, supply management, and coordination of lab and classroom resources
• Support CSC representatives, advisory committee members, Home Office representatives, and other clinic visitors
• Assist the Program Director in planning and scheduling Continuing Education Courses presented through the clinic

• Other duties as assigned

• High School Diploma or GED (required)
• Minimum of one (1) year experience performing administrative duties
• Familiarity with sleep studies, clinic procedures, and polysomnographic technology (required)

• Build rapport with students, clinical partners, and colleagues, fostering a positive learning environment
• Knowledge of patient record systems, appointment scheduling, and professional communication
• Apply knowledge and skills to complete tasks with minimal supervision
• Identify straightforward problems and recommend potential solutions
• Communicate clearly and effectively with peers and stakeholders
• Demonstrate active listening and empathy in interactions
• Participate in presentations or facilitate small group discussions
• Manage multiple tasks in a dynamic environment
• Use productivity software and collaboration tools with confidence
• Show initiative and accountability for assigned outcomes
• Make timely decisions that keep the organization moving forward
• Apply effective and efficient processes with a focus on continuous improvement
• Build open and comfortable relationships with diverse groups
• Learn actively from both successes and failures while solving new problems

• Able and willing to:
  • Communicate, think, learn, and reason
  • Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
  • Safely ambulate and/or maneuver when on-site at Company locations
  • Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
• Ability to use good judgment, problem-solving and decision-making skills
• Ability to maintain confidentiality and manage sensitive information with discretion
• Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
• Ability to gain, understand and apply information and data as it relates essential functions of the position
• Ability to foster long-term relationships with stakeholders

• Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
• This position is designated as On Campus or On site; Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures.
• No travel required