Clinic Manager

Join Our Team at Valley-Wide Health Systems, Inc.

We're looking for a dedicated and motivated Clinic Manager who is passionate about leadership, patient-centered care, and supporting a collaborative, high-performing clinical team.

The Clinic Manager reports to the Regional Director of Operations and is responsible for providing administrative, leadership, and operational support to all levels of staff within the clinic, ensuring excellence in customer service and patient care.

Responsibilities & Essential Functions:

Administrative Duties:

• Oversee daily clinic operations, ensuring safe, efficient, and effective care delivery in alignment with the Patient-Centered Medical Home (PCMH) model.
• Ensure appropriate staffing levels to meet patient care needs; provide direct coverage and support as needed.
• Monitor and promote efficient patient flow and high patient satisfaction.
• Review and support clinic productivity goals, engaging with staff and providers to identify improvements.
• Participate in the development and oversight of the clinic budget.
• Safeguard patient health information (PHI) and ensure compliance with Valley-Wide policies.
• Facilitate regular site meetings to improve internal communication and collaboration.
• Coordinate with support departments to ensure proper coding, billing, and workflow alignment.

Leadership & Supervision:

• Direct hiring, training, evaluation, and performance improvement for support staff.
• Approve leave, manage schedules, and review timecards for payroll submission.
• Create, attend, and lead monthly meetings (Clinic, Support Staff, Q12, Operations, Committee, PFAC, QI).
• Lead and monitor quality improvement initiatives and participate in AAAHC accreditation activities.
• Serve as a liaison with Valley-Wide support departments (e.g., WIC, Physical Therapy, IT, HR).
• Maintain oversight of staff safety and incident reporting; resolve complaints according to policy.
• Promote Valley-Wide through community involvement (e.g., health fairs, outreach events).
• Participate in emergency drills, safety audits, and facilities management tasks.
• Licensed staff may perform office nurse or dental assistant duties within the scope of licensure.

Qualification & Skills:

• High School Diploma or Equivalent required; 3+ years of previous management experience, preferably in healthcare.
• Bachelor's degree in healthcare management, business, or related field preferred.
• RN, LPN, MA, or Certified Dental Assistant background highly desirable.
• Prior supervisory or mentoring experience demonstrating leadership ability.
• Current BLS certification (training provided upon employment).
• Strong working knowledge of medical terminology preferred.
• Collaborative mindset with excellent organizational and communication skills.
• Proficiency with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
• Professional demeanor with a positive, team-oriented attitude.

Why Join Valley-Wide?

Valley-Wide Health Systems, Inc. is dedicated to providing high-quality, patient-centered healthcare to all individuals across our multi-county service area in southern Colorado. As a non-profit, Federally Qualified Health Center (FQHC), we offer premier primary and preventive care through our 34 service sites strategically located in rural communities.

We offer a comprehensive benefits package, including:

• Free Health Insurance (additional plan options available)
• Employer-paid Air Ambulance Coverage (MASA)
• Employer-paid Basic Life, LTD, STD
• Retirement Match
• Health, Dental, Vision Insurance, HRA, FSA, DCA, Retirement Plan
• Generous Paid Leave:
• Vacation: 15 days accrued per year
• Sick Leave: 12 days accrued per year
• Holidays: 7 days per year + 3 Floating Holidays

For more information and to apply, visit our website: Valley-Wide Careers

Equal Opportunity Employer Statement: Valley-Wide Health Systems, Inc. is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, or any other status protected by law. All qualified applicants will receive equal opportunity, with hiring decisions based on job-related factors.

Employee Rights Under the Family and Medical Leave Act (FMLA) For more information on employee rights under FMLA, please visit: FMLA Employee Rights