Position: Clinica Manager

JOBRELATIONSHIP:ReportstoChiefOperatingOfficer

JOBSUMMARY:The Clinic Manager is responsible for leading the daily and administrative functions in at Clinica BIENESTAR. Daytodayresponsibilitiesincludeensuringcompliancewithapprovedpoliciesandprocedure,ensuringfacilityremainssafeandaccessibleforpatients,ensuringsmoothoperationandpatientflow,andadherencetopostedclinichoursofoperation. The Clinic Manager will train patient services staff on functions of financial screening/eligibility for all programs in conjunction with the billing department; ensure that patients are processed in a timely and accurate manner; actively participate in patient flow committee; provide monthly work schedules to staff; conduct performance management and evaluations for staff; stay abreast and implement various program changes; compose and submit reports as needed/required; attend trainings, workshops and seminars.

JOBRESPONSIBILITIES:

• Directlymanages and leads day-to-dayoperationsoftheClinicaBienestaroutpatientmedicalclinicconsistentwithBoard adoptedpoliciesandprocedures.

• WorkscollaborativelywiththeChiefOperatingOfficerandothermembersoftheManagementTeamtomaximizeutilizationofavailableresources.

• Ensurestheefficientprovisionofqualityhealthcareservices.ProvidesfeedbackregardingQIissues/problems.Implementscorrectivemeasuresasrequired.

• Ensurescompliancewithallcontractoperatingguidelines,managedcareadministrativeregulations,Title22andHealthFacilitiesRegulations.

• Servesasliaisonwithprogrammonitors,facilitatessitevisitsandprogramaudits.

• Responsiblefortheefficiencyofthepatientflow.

• Responsibleformaintainingstaffingpatternsthatenhanceclinicoperatingsystems.

• Responsiblefortherecruitment,orientationandtrainingofnewstaff.

• Implementsrequiredtrainingsandin-servicesforsupportandancillarystaff.

• Responsibleforcustomerserviceandpatientsatisfactionactivities.

• Implementsnewclinicsystemsandprocessesasnecessary.Monitorstheireffectiveness.

• Participatesandassistswithimplementationofnewinitiatives.

• AssisttheCOOintheimplementationofclinicpoliciesandprocedures.

• Overseesthemaintenanceofadequatesupplyinventories.

• PerformsstaffevaluationsasrequiredbyHRPoliciesandProcedures.

• ResponsibleforimplementingcorrectiveactionplansasstatedintheHRPolicies.

• Prepare operating budgets, including volume projections and expense and revenue estimates. Analyze and monitor actual budget performance and address variances.

• Responsibleforpreparingperiodicprogressreports.

PROFESSIONALQUALIFICATIONS:

• Minimum- Bachelor’s degree in healthcare management, business, or related health field. An equivalent and relevant combination experience may be considered in lieu of total education.

• Preferred- Master’s degree in health care management, business, or related health field

• Previous clinic/healthcare management experience.

• Excellentverbalandwrittencommunicationskills.

• Experienceinclinicoperationsandpatientflow.

• Knowledgeofmanagedcaresystems.

• Abilitytomanagegovernmentcontracts,familiarwiththeMedi-Calsystem.

• Abletodevelopandimplementprotocolsandprocedures.

• Abilitytosuperviseandprovidetraining.

• Excellent interpersonal communication, problem solving, and conflict resolution skills.

• Highlyorganized.

• Excellentinterpersonalandcommunicationskills

• BilingualSpanishandEnglish

HOURS: 40 Hours - Some Weekends & Evenings required.

EXEMPT/NON-EXEMPT: Exempt

SALARY: $75,000 - $80,000 annually DOE

BENEFITS: Medical, dental, vision, and life insurance, 403b retirement package with matching contribution, and 14 paid holidays.

LOCATION(s): Pomona

SUBMIT RESUME TO: https://bienestar.hireclick.com/jobboard

Position Will Remain Open Until Filled. BIENESTAR Is An Equal Opportunity Employer.

Members of the LGBTQ+ community are encouraged to apply.