Clinic Service Representative - OBGYN

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Clinic Service Representative - Henry Ford Health

Job Title

Clinic Service Representative - OBGYN

About the Department

Henry Ford Obstetrics & Gynecology - Chesterfield

30795 23 Mile RdChesterfield, MI 48047

Maps & Directions

Our OB/GYNs provide a complete range of services for comprehensive, personalized care, from regular exams for health maintenance to advanced therapies for complex gynecological conditions and diseases. To ensure the healthiest, safest pregnancy possible, we care for our patients every step of the way, from planning for pregnancy and prenatal care through childbirth, delivery and beyond.

 

Role Overview

 

As a Clinic Service Representative, you will be the first point of contact for patients, ensuring a smooth and efficient registration process. Your role is vital in supporting both patients and clinic staff by managing check-in, check-out, insurance verification, and financial discussions. You¿ll contribute to a culture of service excellence, making a meaningful impact on the patient experience.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Greet and check in patients, ensuring accurate registration and insurance verification.
• Handle cash collections and discuss general financial responsibilities with patients.
• Reconcile patient charts and manage discharge processes efficiently.
• Provide excellent customer service to patients, visitors, and medical staff in person and over the phone.
• Work collaboratively in a fast-paced environment, managing multiple tasks with frequent interruptions.
• Support team members and contribute to a positive, service-oriented clinic culture.

What You Will Need

Required Qualifications

• High School Diploma or equivalent.
• Ability to perform calculations, complete forms, and extensively utilize computer information systems.
• Strong interpersonal skills for effective communication with patients, visitors, and staff.
• Ability to work in a fast-paced environment with frequent interruptions.
• Basic computer skills, including navigating software, email, and logging in/out of systems.
• Dependable, punctual, and able to work within a team setting.

Preferred Qualifications

• Familiarity with a clinic environment.
• Experience working with diverse populations and age groups.

What We Offer

At Henry Ford Health, you¿ll find opportunities for career growth, collaboration with dedicated professionals, and the chance to contribute to mission-driven work. We foster a supportive environment where you can learn, develop, and make a meaningful impact every day.

Join Our Team

Ready to make a difference? Apply now and be part of a team that¿s transforming healthcare in our community.

Qualifications

High School Diploma or GED.