Clinic Supervisor - Occupational Health

• Area of Interest: Management
• FTE/Hours per pay period: 1.0
• Department: Occ Med- West Des Moines
• Shift: Monday-Friday 8:00am-5:00pm
• Job ID: 189452

Overview

UnityPoint Clinic

Clinic Supervisor - Occupational Health

Monday-Friday 8:00AM-5:00PM

Full Time Benefits

The Supervisor Clinic leads and coordinates day-to-day clinic operations, supervising staff and office activities to ensure efficient workflows and high-quality, cost-effective patient care. The role monitors performance, manages patient flow and resources, resolves operational issues, and implements policies and process improvements. It partners with the Clinic Administrator or clinic operations leadership to align priorities, maintain compliance and safety standards, and achieve clinic objectives.

Why UnityPoint Health?

At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.  Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Oversee daily clinic operations, staffing, and workflow efficiency
• Lead, coach, and develop clinical and patient service teams
• Support hiring, onboarding, and ongoing performance management
• Cultivate a collaborative, high-performing team culture focused on quality care
• Act as a key liaison between patients, providers, and leadership
• Ensure a seamless, coordinated care experience for every patient
• Address concerns, support service recovery, and drive patient satisfaction
• Lead emergency preparedness and response to maintain a safe environment
• Elevate the Patient Experience and track key performance metrics to maximize clinic efficiency

Qualifications

Education:

• Bachelor's degree required; degree in Business or Health Care Management

License(s)/Certification(s):

• Basic Life Support (BLS) - preferred
• Completion of state-mandated Child and Adult Abuse Mandatory Reporter Training within 60 days of hire:
• Iowa Child Abuse (MRCHILDIA) - required
• Illinois Child Abuse (MRCHILD-ILDCFS) - required
• Iowa Adult Dependent Abuse (MRDEPADULTIA) - required
• Illinois Adult Dependent Abuse (MRDEPADULT-ILDOA) - required