Due to our continued growth, we are in search of qualified and focused individuals for a vital role in our Core Lab department. Our Clinical Application Support role works closely with different teams to help identify technical and user support issues of our internal software applications.
This position will assist in troubleshooting, problem resolution and end user training. In addition, you will collaborate with our software engineers and IT infrastructure while providing exceptional support for both our internal and external users.
• Act as a liaison between end users and application development teams while maintaining the interests of end users;
• Perform Medical Imaging commercial off-the-shelf applications maintenance, testing and validation
• Develop and implement approaches for the use of software applications as they apply to individual users and study teams;
• Create and maintain test cases, test plans, and other documentation for projects
• Ensure medical imaging system design, interface functionality, and clinical processes are coordinated and functioning effectively
• Deliver hands-on training for medical imaging applications to internal and external users
• Experience in the regulated healthcare industry is a plus
• Write SQL queries to interact with reporting database when setting up data feeds and integrations, and
• Perform other system-related tasks to meet company objectives.
• Bachelor's degree in Information Systems (or a related field) or Life Sciences and 3 years of experience in the clinical research industry or 3 years of experience as a system administration in a health care field;
• Good organizational skills, very detail oriented, flexible, and possess good communication skills;
• Ability to interact with staff and external users from multiple countries;
• Must be able to work concurrently on several projects, each with specific requirements that may differ from project to project;
• Competent in installation and troubleshooting of software
• Demonstrated ability to learn new technologies/applications;
• Familiar with field’s concepts, practices, and procedures;
Medpace is a full-service clinical contract research organization (CRO) providing phase l-lV clinical development services to the biotechnology, pharmaceutical, and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through the advancement of clinical research. We leverage in-country regulatory and therapeutic expertise across all major therapeutic areas including oncology, cardiology, metabolic, endocrinology, central nervous system, and anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, we employ more than 6,500 people across 40+ countries.
Why Medpace?:When you join Medpace, you become part of an innovative team that brings cutting-edge therapies to market while building a meaningful and rewarding career focused on scientific excellence and improving patient outcomes around the world through continuous learning and cross-functional collaboration.
Purpose-Driven Work
Collaborative Culture
Continuous Growth & Development
Other Employee Benefits
Cincinnati Headquarters Experience
What to Expect Next
A Medpace team member will review your application and if your profile matches our current needs, you will be contacted for an interview. While we review all applications carefully, we are unable to respond to every applicant, and only candidates selected for interviews will be contacted.
| Location | Cincinnati, Ohio |