Job Description
Our client, a leading Insurance Company is looking for Clinical Call Center Coordinator and This is for an initial duration of 02 MonthsContract – Remote Role
Job Title: Clinical Call Center Coordinator
Job Id: 26-05191
Location: Remote Role
Duration: 02 Months Contract
Position Type: Hourly Contract Position (W2 only)
Clinical Call Center Coordinator
Essential Functions
Typically has the following skills or abilities:
Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].
Benefits: Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.
Qualified candidates please send your word format updated resume at the earliest to Pavan:
Thank You.
Job Title: Clinical Call Center Coordinator
Job Id: 26-05191
Location: Remote Role
Duration: 02 Months Contract
Position Type: Hourly Contract Position (W2 only)
- Monday - Friday anywhere from 8am to 8pm ET
- Must work east coast hours
- pay rate is $17/hr.
- Must have experience with inbound and outbound call center.
- HEDIS background a plus
Clinical Call Center Coordinator
Essential Functions
- Responsible for facilitating the scheduling of appointments for members with the use of effective communication, technology, and customer service skills
- Responsible for informing members regarding the program benefits
- Collaborate with internal call center and HEDIS team regarding workflow process improvement, document management, and abstraction education
- Other duties, as assigned
Typically has the following skills or abilities:
- 1-3 years of call center experience
- Excellent oral and writing skills
- Critical thinking skills
- Must be organized with the ability to keep accurate notes and records
- Demonstrated ability to articulate goals, plan and implement processes, and meet deadlines
- Good analytical skills and the ability to problem-solve creatively, objectively, and rapidly
- Excellent organizational and interpersonal skills
- Operational knowledge of managed care or healthcare plans, team members, and clinical staff
- Ability to work in a time-sensitive environment
- Proficient with computers, including Microsoft Office and data management systems
- English and Spanish bilingual
- Experience with HEDIS activity coordination and working with Managed, Acute, Provider Care environment
- NCQA and HEDIS experience
Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].
Benefits: Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.
Qualified candidates please send your word format updated resume at the earliest to Pavan:
Pavan.p@sunrisesys.com
[732-395-4444].Thank You.
Numbers & Facts
| Location | Sacramento, CA (Remote) |
| Industry | Staffing/Employment Agencies |
| Salary | $15–$17 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 1990 |
| Website | http://www.sunrisesys.com/ |
About Company
Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry. More than two and a half decades later, we pride ourselves on being at the forefront of the staffing industry. Combining our deep industry expertise, insights, and global resources, we have partnered with our clients to connect them with top professionals across several different industries.
We provide cost-effective Managed Staffing Solutions, Information Technology and Information Technology Consulting Services to several Fortune 500 companies and U.S. Government agencies. We provide our clients with flexible engagement models and customized products that are budget and time specific. Understanding the challenges that every business faces, we offer our services either on-site at the clients' site or from one of our globally distributed technology centers. Our onshore and offshore development capabilities ensure that we excel at meeting customer requirements every single time.
Our collective business experience spans over two and a half decades and ranges from:
- Business, management, and technical fields
- Information technology consulting and software solutions.
- Providing strategic support for the development and long-term growth of new business ventures across several industries including but not limited to; accounting, banking, finance, and recruitment.
- Motivating technology staff and establishing partnerships with Fortune 500 companies
Sunrise Systems has a vast range of competence in:
- Design, development, and support of cloud-based solutions from simple to highly complexed
- Database administration of multi-platform applications, complex databases, and web-based environments that include all aspects of installation, planning, maintenance, and monitoring.
- Data processing and data migration
- Application re-engineering and platform migration
- Working with the Information Systems and end-user communities at all levels to resolve issues and establish consensus.
Skills
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