Clinical Care Guide (Registered nurse)

Job Title- Clinical Care Guide (Registered nurse)
Location: Phoenix, Arizona 85040
Job Type: Direct Hire

Salary:  
$80,000.00 - $90,000.00 annually
Up to a 10% annual bonus
 $5,000.00 Sign-on bonus

Job Summary

We are seeking a compassionate and organized Registered Nurse (RN) to support members with care coordination, referrals, education, and follow-up. This role will work closely with patients, providers, and care teams to improve the overall patient experience and health outcomes.

Key Responsibilities

• Provide in-person and virtual support, education, and care coordination.
• Coordinate specialist and diagnostic referrals, appointments, and follow-ups.
• Support members with chronic conditions through education and outreach.
• Identify and address gaps in care and other clinical needs.
• Assist with quality programs and patient engagement initiatives.
• Communicate referral requirements and information to the Care Team.
• Manage service and scheduling requests on behalf of members.
• Build strong relationships with healthcare providers and community organizations.
• Maintain accurate records and patient confidentiality.

Required Skills

• Active, unrestricted Arizona RN License.
• Active Arizona Fingerprint Clearance Card.
• Current CPR Certification.
• Bachelor's Degree in Nursing (BSN).
• Case/Care Management experience.
• Electronic Medical Records (EMR/EHR) experience; no specific system required.
• Strong customer service and communication skills.
• Excellent organization and attention to detail.
• Empathy, patient advocacy, and collaborative approach.
• Valid Arizona Driver’s License, acceptable driving record, and reliable transportation.
• Ability to maintain strict patient confidentiality