Clinical Coordinator

"A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may be considered for employment at other RCA locations within a year after treatment. This consideration will be subject to the standard hiring process and must not compromise ethical standards, patient care, or the reputation of RCA."

Salary: $56K - $65K

Schedule: Tuesday - Saturday 3pm - 11:30 pm

POSITION OVERVIEW: The Clinical Coordinator serves as the shift supervisor and clinical lead for SUD and co-occurring/ mental health inpatient services. This role ensures the safe, effective, and therapeutic operation of the unit during assigned shifts, including evenings, weekends, and after-hours. The Clinical Coordinator oversees the patient milieu, coordinates care across nursing, clinical, admissions, and direct support staff, manages high-acuity situations and crises, and ensures newly admitted patients are promptly assessed and their needs addressed. They facilitate therapeutic programming, maintain regulatory-compliant documentation, and collaborate closely with the multidisciplinary team to ensure all patient care needs are met while supporting staff development and operational excellence.

Specific Responsibilities:

• Milieu & Clinical Oversight: Maintain overall management of the patient milieu, ensuring safety, therapeutic engagement, and adherence to treatment plans.
• Shift Leadership: Serve as the clinical lead for assigned shifts (including evenings, weekends, and after-hours), providing supervision and support to all clinical and direct patient care staff.
• Interdisciplinary Collaboration: Work closely with nursing, clinical therapists, admissions, direct care staff to coordinate care, address patient needs, and ensure continuity of services.
• Crisis Management: Respond to clinical crises, high-risk situations, or urgent patient needs, ensuring appropriate interventions and timely escalation to leadership when required.
• New Patient Admissions: Meet with new admissions during afterhours and weekends, ensuring immediate needs are identified and addressed by the multidisciplinary team; facilitate smooth integration into the program.
• Therapeutic Programming: Conduct and/or oversee therapeutic groups, ensuring evidence-based, engaging, and recovery-oriented programming.
• Documentation & Compliance: Ensure clinical documentation is accurate, timely, and compliant with regulatory and organizational standards.
• Shift Operations: Coordinate staffing, assignments, and patient care activities; ensure all clinical services are delivered effectively and efficiently throughout the shift.
• Communication with Leadership: Maintain open and timely communication with leadership on call, providing updates on patient status, staffing issues, or other operational concerns.
• Patient Advocacy & Engagement: Monitor patient care needs continuously, facilitate team interventions for complex or high-acuity patients.
• Quality & Safety: Observe and guide staff to ensure safe, therapeutic, and recovery-focused environments; identify areas for improvement and implement best practices on shift.
• Training & Mentorship: Support staff development through modeling clinical skills, offering guidance, and reinforcing policies and procedures during shifts.

This job description is not designed to cover or contain a full listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Education and Experience:

• Master's degree w the following credentialing (LSW, LMFT-A, LMHC-A, and LAC) required or LMFT, LMHC, LCSW, and LCAC preferred.
• Two years' supervisory clinical experience in a health/human service agency preferred
• Excellent organizational skills and the ability to prioritize workload

Competencies:

Customer Service: Demonstrates concern for meeting internal and external customers' needs in a manager that provides satisfaction for the customer within the resources that can be made available.

Impact and Influence: Works effectively with and through others including those whom there is no formal authority over.

Project Management: Coordinates the diverse components of the project by balancing scope, time, cost, and quality.

Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.

Work Environment: May work in various environments including professional offices, clinics, hospitals, or out-patient facilities. They spend much of their time on their feet, actively working with patients.

Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand, walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.

Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected