ISS Solutions
Who are we and what do we do?
ISS Solutions is an industry leader in clinical engineering services, providing solutions that help healthcare organizations provide high quality patient care through timely, accurate, and cost-effective delivery of clinical equipment services. Additionally, our services help clients meet regulatory requirements and contribute positively to their bottom line.
About our Culture
ISS Solutions'' is what differentiates us from our competition. We look for talented, hardworking, goal-oriented individuals who are eager to learn, grow and who demonstrate a can-do attitude to overcome challenges.
Position: Clinical Device Integration Analyst
JOB SUMMARY:
In conjunction with clinical stakeholders, Information Technology (IT) and Information Security Office (ISO), assists with onboarding, performs installation, troubleshooting, documentation, configuration, of hardware, software and networks related to medical devices.
MAJOR DUTIES AND RESPONSIBILITIES:
Technical:
- Participates in the installation/implementation of medical devices and required provisions such as network , power, mounting.
- Installs, monitors, troubleshoots, documents, configures, and tests hardware, software, and networks used for integration of medical devices with EMR(s).
- Analyzes, defines, configures, and tests clinical device data used for transmitting HL7 data to the EMR(s) and DICOM images to PACS in conjuction with Clinical Engineering, IT and ISO.
- Documents current state of the GHS biomedical device inventory process relating to networked equipment and identifies opportunities for standardization.
- Identifies and addresses root cause of issue to effectively restore communication between biomedical devices.
- Develops, utilizes, and enhances the service request and change management standards and processes as it relates to device integration.
- Maintains and develops current processes relating to compliance and associated documentation within the hospital. This includes but is not limited to collecting MDS2, facilitating the on boarding process as outlined by the hospital and collecting information from vendors.
- Documents current and future workflows relating to medical device integrations and operation.
- Provides annual training to HTM staff on medical device security policies.
- Monitor medical device vulnerability reports from ICS-CERT and other sources, assess the risk and propose mitigation plan to present to hospital ISO.
- Monitor inventory of medical devices for security updates and ensure all are applied in a timely manner.
- Recommend configuration standards for hardening new medical devices and work with HTM and IT to implement same.
- Assists in the completion and continued managmenet of all Device Integration project plan deliverables.
Communication:
- Expresses ideas clearly and in a professional manner both orally and in writing.
- Demonstrates cooperative interaction with co-workers and other hospital employees, works collaboratively with other departments to achieve patient care goals.
- Interpersonal skills necessary to communicate effectively and positively with a wide variety of internal and external customers.
- Have the ability to train, lead group discussions, and provide support to others.
Abilities:
- Ability to participate in discussions with key stake holders and provide recommendations for improvements.
- Promotes a positive image of the department and the organization through professional conduct appearance and communication.
- Supports the department and organizations mission and goals.
- Assists in the facilitation of enterprise wide collaboration with appropriate teams not limited to Clinical Engineering, Facilities, IT, ISO, Vendors, and EMR analysts to support medical devices.
- Performs all other duties as assigned.
SKILLS AND ABILITIES:
- Understanding of and experience with hospital patient care equipment.
- Understanding of electronic theory and technology.
- Understanding of and experience with HL7, DICOM, and other protocols.
- Understanding of clinical data flow into Epic EMR and other systems.
- Experience integrating multiple clinical devices including monitors, vents, and pumps.
- Knowledge of computer systems and ability to use basic computer software packages (word processing, spreadsheets, work order tracking, inventory management and databases).
- Ability to clearly communicate technical principles to non-technical personnel both verbally and in writing.
- Ability to analyze complex problems and recommend appropriate solutions.
- Extensive experience working with senior and middle management as well as physicians and other clinicians.
- Knowledge of biomedical device integration / Imaging architecture used for medical device integration including clinical applications and specialized areas such as Radiology and Anesthesiology. Includes an understanding of associated cybersecurity risks and issues.
- Experience in project management and change management.
EDUCATION AND/OR EXPERIENCE:
- Bachelor''s degree in Biomedical Engineering, Computer Information Systems, or similar related field. Equivalent experience considered.
- Eight years Clinical Engineering and/or IT experience preferred in a healthcare environment. Will be familiar with networking infrastructure concepts, and patient monitoring networks. Minimum of 4 years in facilitating the coordination of hardware and software implementations.
- CompTIA A+, Network+, Security+ or similar certification desirable.
- Valid driver''s license and proof of vehicular insurance required.
WORKING CONDITIONS/PHYSICAL DEMANDS:
- On call as required
- Must travel to all Geisinger Health System sites as needed.
- Minor equipment lifting required.
Benefits
Our benefits package is designed to attract, retain, and motivate high caliber professionals in support of the mission and goals of ISS Solutions. We offer a full array of benefits that add value to your compensation package and protect you and your family. This includes medical/dental insurance, paid holidays, and paid time off, which provide for personal well-being. In addition, we offer a 401K with generous company match, optional short-term disability, company paid long-term disability, life insurance, and flexible spending accounts that help to contribute to your financial security.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Women and Minorities encouraged to apply.
ISS Solutions no longer hires applicants who use tobacco products, including cigarettes, cigars and chewing or smokeless tobacco. Applicants will be screened for nicotine as part of the pre-employment process. Nicotine will be part of the urine drug screen. Applicants who test positive for nicotine will not be offered employment. Applicants who test positive may re-apply for jobs with in six months.