Job Description: Clinic Director
Identification
The Clinical Director Position:
Is a regular full-time, exempt status position.
Reports directly to the CEO of the organization.
Summary of Position Responsibilities and Duties
The Silver Lining ABA Clinic Director is a key leadership role responsible for the efficient and effective operations of our Applied Behavior Analysis (ABA) practice locations. This position requires a dynamic individual with strong leadership skills to oversee daily activities, manage staff, ensure the delivery of high-quality services, billing, and profit growth.
Essential Functions and Duties:
Operational Leadership
- Oversee day-to-day operations, including scheduling, staff management, supplies/materials, and facility maintenance.
- Implement and enforce organizational policies and procedures for compliance with our corporate and industry standards and all regulatory agencies.
- Collaborate with the corporate leadership team to develop and implement strategic plans and PI initiatives.
- Provide active risk and crisis management.
Staff Management
- Support Behavior Analysts and Program Managers in the development and supervision of clinical operations including programmatic and behavioral needs of the clients, skills assessments, treatment plans, behavior plans, quarterly reviews, insurance authorizations, and all relevant reporting requirements.
- Provide clinical direction and ongoing training for all clinical needs of the staff.
- Recruit, hire, train, and supervise BCBAs, Program Managers, behavior technicians, and support staff.
- Conduct performance evaluations, provide constructive feedback, and address performance issues including disciplinary action if needed.
- Prepare and conduct team meetings and staff development days.
- Facilitate a positive and collaborative work environment for professional growth and development.
Client and Family Engagement
- Maintain open communication with clients and families to ensure satisfaction and address concerns or feedback.
- Work with BCBAs and social work team to facilitate regular meetings with clients and families to discuss progress, goals, and treatment plans and to ensure compliance with all required paperwork including but not limited to annual intake, MH assessments, ISPs, insurance authorizations, and ASP requirements.
- Work closely with the clinical team to ensure effective implementation of individualized ABA programs and high authorization utilization rates.
Financial Management
- Monitor financial performance and reporting for the practice location.
- Identify opportunities for revenue growth and cost optimization while maintaining high-quality services.
- Ensure the timely and accurate completion of all billing and session notes.
Quality Assurance
- Monitor and evaluate the quality of ABA services provided, ensuring compliance with ethical standards, best practices, and regulatory agencies.
- Implement continuous improvement initiatives to enhance the effectiveness and efficiency of services.
- Analyze problems, evaluate alternatives, select best course of action, and present appropriate solutions to corporate leadership.
Qualifications
- Bachelor's degree in psychology or a related field (Master's degree preferred).
- 5 years of experience in ABA (Board Certified Behavior Analyst (BCBA) certification is highly preferred).
- 2 years of management or supervisory experience.
- Strong leadership, problem solving, organizational, and communication skills.
- Knowledge of ABA principles, practices, and ethics.
Disclaimer and Approvals
Silver Lining ABA has the right to change employee's job duties or request employees perform duties not listed. This job description for Clinic Director was developed on 01-02.2024.