Clinical Director

Clinical Director | Family-Focus |Henrico, VA

Salary: $110,000

Qualifications:

• Licensed Mental Health Professional in Virginia with a minimum of three years of experience providing clinical and administrative supervision.
• Demonstrated experience providing clinical leadership, program oversight, staff supervision, quality assurance, and program development.
• Strong knowledge of applicable state, local, funding-source, and agency regulations, policies, and standards governing behavioral health and human services.
• Experience working with children, adolescents, adults, individuals, and families across community-based and outpatient settings preferred.

Position Description:

The Clinical Director is responsible for providing agency-wide clinical leadership, administrative oversight, and supervision across all Family Focus programs and service lines. The Clinical Director ensures that clinical services are delivered consistently, ethically, effectively, and in accordance with applicable regulations, contractual requirements, professional standards, and Family Focus policies and procedures.

The Clinical Director provides direct clinical and administrative supervision to clinicians, Psychiatric Nurse Practitioners, program managers, and other designated clinical/administrative personnel and is responsible for maintaining consistent standards of care across all programs.

Clinical Leadership and Oversight:

• Provide overall clinical leadership and direction for all Family Focus clinical programs and services.
• Provide clinical oversight across outpatient, psychiatry, community-based, CSA/DJJ, DOC-funded, and other current or future agency programs.
• Provide direct clinical supervision to designated clinicians & providers.
• Provide clinical and administrative supervision to program managers and other supervisory personnel.
• Establish and maintain consistent clinical standards, expectations, and practices across programs.
• Ensure clinicians and managers have appropriate support, consultation, training, and resources to effectively perform their responsibilities.
• Monitor the quality and effectiveness of clinical services and ensure services are consistent with evidence-based and agency-approved practices.
• Provide consultation regarding complex clinical cases, risk management, crisis situations, treatment planning, and service delivery.
• Ensure appropriate assessment, treatment planning, documentation, service delivery, and discharge planning.
• Monitor clinical staffing, caseloads, productivity, service capacity, and assignment of referrals to ensure appropriate and effective service delivery.
• Ensure that clinical services are delivered within the scope of staff qualifications, credentials, training, and professional responsibilities.

Administrative Supervision and Program Management:

• Provide administrative leadership and supervision to clinical managers, supervisors, and designated program leadership staff.
• Establish clear performance expectations and accountability measures for clinicians, supervisors, and managers.
• Conduct and/or oversee performance evaluations, corrective action, performance improvement, and professional development activities.
• Monitor program operations and ensure managers and supervisors are effectively managing daily service delivery.
• Participate in recruiting, interviewing, hiring, onboarding, and retention of clinical and supervisory personnel.
• Ensure appropriate orientation, training, supervision, and ongoing professional development for clinical staff.
• Assist with workforce planning and development to ensure appropriate staffing levels across programs.
• Review and address staffing, performance, operational, and clinical concerns brought forward by managers and supervisors.
• Ensure effective communication and coordination among clinical leadership, administrative leadership, and program staff.
• Participate in agency leadership meetings and contribute to organizational planning, policy development, and strategic initiatives.

Compliance, Quality Assurance & Risk Management:

• Ensure all clinical programs operate in compliance with applicable federal, state, and local regulations, licensing requirements, contractual requirements, and Family Focus policies and procedures.
• Monitor compliance with documentation, treatment planning, supervision, credentialing, and service-delivery requirements.
• Participate in audits, reviews, investigations, corrective action plans, and quality improvement activities.
• Develop and implement quality assurance and performance improvement initiatives across programs.
• Identify clinical and operational risks and develop appropriate strategies to address them.
• Ensure appropriate response to clinical incidents, safety concerns, complaints, and other risk-management matters.
• Maintain awareness of changes in behavioral health regulations, funding requirements, professional standards, and best practices and communicate relevant changes to leadership and staff.

Staff Development & Training:

• Develop and coordinate ongoing clinical training and professional development for clinicians, supervisors, and managers.
• Identify training needs based on clinical trends, quality reviews, staff performance, regulatory requirements, and program needs.
• Provide or coordinate training related to clinical practices, documentation, crisis intervention, behavior management, treatment planning, ethics, and other relevant areas.
• Promote a culture of continuous learning, professional development, accountability, and high-quality clinical care.
• Support the development of emerging supervisors and clinical leaders within the organization.

Program Development & Service Delivery:

• Participate in the development, implementation, and evaluation of new and existing programs and services.
• Collaborate with executive leadership regarding program expansion, service development, staffing models, and organizational priorities.
• Evaluate program effectiveness and recommend changes to improve clinical outcomes, service quality, efficiency, and sustainability.
• Support development of relationships with referral sources, community partners, educational organizations, social service agencies, healthcare systems, and other stakeholders.
• Participate in marketing, networking, advocacy, and professional activities that support the growth and reputation of Family Focus.
• Promote coordination and collaboration among Family Focus programs to ensure continuity of care for individuals and families receiving multiple services.
• Provide clinical services to a small caseload as needed

Knowledge, Skills & Abilities:

• Knowledge of mental health disorders and related physical conditions.
• Knowledge of behavioral health treatment approaches and family systems.
• Knowledge of behavior management techniques and crisis de-escalation.
• Knowledge of applicable behavioral health regulations, licensing requirements, funding requirements, and professional standards.
• Knowledge of clinical documentation, treatment planning, quality assurance, and risk management.
• Ability to provide clinical consultation regarding complex cases and treatment needs.
• Ability to write and implement policies, procedures, regulations, and contractual requirements.
• Ability to assess clinical and operational needs and develop effective solutions.
• Ability to manage referrals and ensure appropriate assignment of staff to cases.
• Ability to monitor and evaluate staff performance and program effectiveness.
• Ability to develop and maintain effective working relationships with clients, families, employees, referral sources, and community partners.
• Ability to communicate effectively with staff at all levels of the organization.
• Ability to demonstrate strong leadership, decision-making, organization, and problem-solving skills.
• Ability to complete required documentation and administrative responsibilities in a professional and timely manner.
• Ability to maintain the rights, dignity, confidentiality, and personal well-being of individuals served.
• Must have a valid driver's license, good driving record, and reliable means of transportation, as required by the position.
• Must meet applicable qualifications for QMHP and/or other professional credentials required for assigned responsibilities.

Responsibilities:

• Provide overall clinical leadership and oversight for all Family Focus programs and service lines.
• Provide clinical and administrative supervision to clinicians, clinical supervisors, program managers, team supervisors, and other designated supervisory personnel.
• Overall management and clinical oversight of programs.
• Ensure consistent clinical standards and quality of care across all programs.
• Recruit, interview, hire, onboard, supervise, and develop clinical and supervisory staff.
• Provide direct clinical supervision as assigned and ensure appropriate supervision structures are in place throughout the organization.
• Provide consultation and clinical direction for complex cases and clinical situations.
• Monitor clinical documentation, treatment planning, service delivery, and compliance.
• Oversee referral management and appropriate assignment of staff to cases.
• Monitor staffing, caseloads, productivity, and program capacity.
• Lead quality assurance and performance improvement activities.
• Ensure compliance with applicable regulations, contracts, policies, and professional standards.
• Develop and implement staff training and professional development initiatives.
• Support managers and supervisors in addressing employee performance, clinical, and operational issues.
• Participate in program development, strategic planning, marketing, and community networking.
• Develop and maintain relationships with referral agencies, healthcare systems, social service agencies, educational organizations, and other community partners.
• Participate in agency leadership and organizational decision-making.
• Evaluate existing programs and identify opportunities for improvement, expansion, and development of new services.
• Ensure effective coordination and continuity of care across Family Focus programs.
• Perform other clinical, administrative, and leadership duties as assigned by the Vice President of Clinical Services.

Why You’ll Love Working Here:

• Medical plan starting at $13.80/mo. The $6.90 is per pay period for the Minimum Value Health Plan.
• Employer-paid Life Insurance + AD&D
• Employer-provided Long-Term Disability coverage for financial protection
• 403(b) retirement plan with employer match
• 10 paid holidays + generous PTO
• Tickets at Work
• Employee referral bonuses and recognition programs
• Clear pathways for growth and advancement

Ready to Make Your Impact?

 Join a team where your work truly matters—every single day.
Apply today: https://chimes.org/Careers

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