Clinical Director

JOB SUMMARY

The Clinical Director’s primary responsibility is to lead, support, and develop the clinical team. This leader

ensures staff have the direction, training, resources, and support needed to deliver coordinated care consistent

with Sanford’s mission and clinical model. The Clinical Director advises organizational leadership on

department's workforce needs, team development, morale, capacity, and barriers that may affect patient care

or the organization’s ability to achieve its vision.

ROLE AND RESPONSIBILITIES

1. Lead and Develop the Clinical Workforce

· Provides overall leadership for clinical and treatment services and holds assigned clinical teams

accountable for safe, consistent, and effective care.

· Recruits, hires, supervises, evaluates, and develops assigned clinical staff and interns through clinical

guidance, training, coaching, staff meetings, in-service education, and required annual training.

· Regularly assesses team training needs, workload, resources, engagement, and morale, and advises

organizational leadership on actions needed to align the workforce with Sanford’s mission, clinical

priorities, and strategic direction.

· Provides and documents for face-to-face supervision for clinicians whose licenses require it.

· Approves time sheets, conducts annual performance reviews, and establishes performance goals with

assigned clinicians.

· Partners with Human Resources to address performance, staffing, discipline, and other employment

concerns.

· Creates a collaborative work environment in which clinicians communicate effectively, raise concerns,

propose improvements, make decisions within their scope, and remain accountable for results.

2. Ensure Clinical Quality, Documentation, and Compliance

· Establishes, models, and monitors standards for safe, effective, ethical, and professional clinical care

and holds assigned clinical staff accountable to those standards.

· Maintains clinical documentation standards by auditing records at least quarterly, identifying gaps,

improving electronic medical record forms and workflows, and ensuring services are documented

accurately within 24 hours.

· Ensures clinical services, program schedules, and documentation to meet insurance standards and other applicable requirements. · Protects patient rights and confidentiality, including medical, personal, and financial information. · Ensures adherence to the Code of Ethics, Standards of Practice, employee handbook, and organizational policies. 3. Develop and Improve Clinical Programming · Leads the design, development, evaluation, and improvement of new and existing clinical programs with the clinical team and organizational leadership. · Guides the clinical team on access to treatment and continuity of care across programs. · Collaborates with Clinical Managers to improve workflows and documentation processes for the services provided at Sanford. · Partners with the Program Managers on clinical quality, policy implementation, and treatment concerns within substance use programming. · Provides clinical oversight for nonclinical programming to ensure it supports treatment goals. management. 4. Coordinate Staffing, Capacity, and Patient Access · Works with operational leaders and Clinical Managers to align staffing capacity, clinical hours, assignments, schedules, and coverage across facilities with patient volume, new admissions, program needs, and access goals. · Collaborates with admissions and clinical teams on residential and outpatient intakes. 5. Lead Complex Clinical Decisions, Crises, and Coordination · Provides consultation on level-of-care decisions, screening concerns, complex patient and family situations, and urgent clinical issues, partnering with admissions, medical, clinical, and operational teams to resolve concerns and maintain continuity of care. · Provides crisis intervention as needed. · Promotes clinically appropriate involvement of families and other support persons and helps clinicians address barriers to their participation in treatment. · Participates in meetings needed to address clinical needs, risks, and unresolved concerns. QUALIFICATIONS AND EDUCATION REQUIREMENTS · Master’s degree in social work, limited psychologist, licensed counselor, or equivalent with appropriate licensure and/or certification with the State of Michigan, required. · Minimum of two years of management experience required. · Experience providing services to people with severe and persistent mental illness and working with populations affected by limited financial, social, housing, transportation, or health care resources, including Medicaid populations, required. Inpatient psychiatric treatment experience is strongly preferred. KNOWLEDGE/SKILLS/ABILITIES · Ability to maintain strict confidentiality on all client records and business-related records, as required under HIPAA guidelines. · Expertise the dynamics of substance use disorders.

· Good communication and decision-making ability. Skills in conflict resolution. Comfort in an authority role. · Knowledge of management techniques and disciplinary actions. · Knowledge of administrative and clinical policies and procedures. · Knowledge of interpersonal dynamics and counseling theories. · Ability to identify the learning needs and style of employees. · Ability to work within a team setting and create an environment where all are valued and work together cohesively. · Demonstrates professional behavior reflective of Sanford’s Mission Statement, Philosophy, and Values. PHYSICAL REQUIREMENTS · Prolonged periods of sitting at a desk and working on a computer. · Must be able to lift up to 25 pounds. · Must be able to perform repetitive tasks such as typing for extended periods of time. · Must be able to clearly express and exchange ideas by means of spoken words to impart oral information to employees or others accurately or quickly, engaging in sometimes lengthy conversations or presentations. · Must be able to ascend and descend stairs daily. · Must be able to seize, hold, grasp, turn or otherwise work with your hand or hands. · Must be able to perceive sound by ear to interpret oral information from employees or others accurately or quickly. · Work will be performed in an office environment with fluctuating temperatures. ADA DISCLAIMER The employee must be able to perform the essential functions of the position adequately. If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. All requests must be made to the Human Resource Department in writing. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice and employees will be required to follow any other job-related instructions or assignments. All duties and responsibilities are essential functions and requirements, which are subject to possible modification to reasonably accommodate individuals with disabilities. I understand that my signature below indicates my understanding of the requirements, essential functions, and the duties of this position.