Clinical Informatics Manager

Overview

At SCA Health, we believe health care is about people - the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

What sets SCA Health apart isn't just what we do, it's how we do it. Each decision we make is rooted in seven core values:

• Clinical quality
• Integrity
• Service excellence
• Teamwork
• Accountability
• Continuous improvement
• Inclusion

Our values aren't empty words - they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you'll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will.

Responsibilities

The Clinical Informatics Manager independently delivers defined Clinical Informatics initiatives across analytics, clinical applications, workflow optimization, project and vendor coordination, and end-user support. The role translates clinical, operational, quality, and regulatory needs into actionable data, workflow, application, reporting, education, and adoption solutions. Through clinical expertise, facilitation, and reliable follow-through, the Manager partners with facilities, Clinical Quality, Operations, Information Technology, vendors, and project teams to improve clinical quality, patient safety, operational performance, and the end-user experience.

1. Results Orientation - Delivers Outcomes

• Independently delivers defined Clinical Informatics projects, dashboards, application or vendor work, and end-user support against agreed scope, timelines, quality expectations, and outcomes.
• Establishes work plans and measures, monitors progress, resolves routine barriers, and escalates issues or dependencies that could affect delivery.

2. Strategic Thinking - Connects to Enterprise Priorities

• Translates clinical and enterprise priorities into defined informatics project plans, workflow requirements, dashboards, reporting solutions, and application-support actions.
• Connects assigned work to Clinical Quality priorities, clinical best practices, patient safety, operational needs, and measurable performance improvement.

3. Leadership and Influence

• Influences clinical users, facilities, Information Technology, vendors, and project partners through clinical informatics expertise, facilitation, and reliable follow-through without relying on formal authority.
• Builds credibility as an application, data, workflow, or project subject-matter expert and communicates findings, risks, and recommendations clearly.

4. Operational Excellence - Standardization and Reliability

• Develops and implements repeatable informatics tools, reports, workflows, testing, training, documentation, incident-management, and support practices within assigned scope.
• Validates work quality, identifies process or workflow defects, recommends practical improvements, and supports consistent adoption of approved methods.

5. Data Driven Decision Making

• Develops and maintains dashboards and reports; applies data visualization to identify trends, risks, variances, and improvement opportunities.
• Validates reporting integrity, investigates discrepancies, and translates findings into actionable informatics, workflow, or performance recommendations.

6. Risk Management and Clinical Judgement

• Assesses clinical, data-integrity, workflow, application, testing, privacy, security, vendor, patient-safety, and project risks within assigned informatics scope and supports mitigation.
• Applies sound clinical judgment, documents risks and decisions, and escalates concerns promptly through established processes.

7. Talent Development and Leader Effectiveness

• Provides technical coaching, education, and knowledge transfer to peers, clinical users, and project teams and identifies learning needs within assigned work.
• Builds personal expertise in clinical informatics, analytics, applications, project management, and change practices while seeking and applying feedback.

8. Change Leadership - Integration and Transformation

• Facilitates adoption of application, workflow, data, dashboard, and vendor changes across assigned stakeholders.
• Coordinates communication, testing, validation, education, readiness, issue resolution, and follow-through to support implementation and sustainment.

9. Executive Presence - Communication and Influence

• Presents structured Clinical Informatics recommendations, dashboards, risks, and project updates to facility and functional leaders.
• Explains clinical, technical, analytical, workflow, and project information clearly and adapts the level of detail to the audience.

10. Teamwork and Collaboration - Trust, Communication and Shared Accountability

• Coordinates defined informatics work across stakeholders and resolves routine disagreements through evidence, transparency, respectful communication, and shared goals.
• Builds trust through dependable follow-through, timely information sharing, clear documentation, and appropriate escalation of dependencies.

11. Cross-Functional Partnership - Stakeholder Engagement and Knowledge Sharing

• Translates end-user and operational needs into informatics requirements and coordinates solution work with Information Technology, vendors, Clinical Quality, Operations, and facility partners.
• Shares clinical informatics knowledge, documentation, tools, and lessons learned to support aligned decisions and shared deliverables.

12. Clinical Systems and Application Leadership

• Serves as an application subject-matter expert and facilitates requirements, workflow analysis, testing, validation, optimization, training support, incidents, and vendor coordination for assigned clinical applications.
• Engages clinical users and partners to improve application usability, adoption, operational reliability, and alignment with clinical standards, evidence-based practice, high-reliability principles, policies, and procedures.

13. Analytics and Information Stewardship

• Develops and maintains operational dashboards, reports, visualizations, and decision-support resources that provide accurate and actionable information to assigned stakeholders.
• Applies approved data definitions, governance standards, reporting methodologies, privacy requirements, and data-quality expectations; recommends enhancements based on stakeholder needs and performance insights.

14. Governance and Technology Strategy

• Recommends improvements to application, workflow, reporting, support, and data standards and documents decisions, requirements, dependencies, risks, and escalation needs.
• Participates in assigned governance, prioritization, change-control, and vendor processes and supports implementation of approved clinical technology and data decisions.

Critical Capabilities

• Results Orientation - Delivers Outcomes
• Strategic Thinking - Connects to Enterprise Priorities
• Leadership and Influence
• Operational Excellence - Standardization and Reliability
• Data Driven Decision Making
• Risk Management and Clinical Judgement
• Talent Development and Leader Effectiveness
• Change Leadership - Integration and Transformation
• Executive Presence - Communication and Influence
• Teamwork and Collaboration - Trust, Communication and Shared Accountability

Qualifications

Required

• Associates Degree in Nursing.
• Current, active Registered Nurse license in good standing.
• Minimum of five years of nursing experience.
• Experience delivering clinical informatics, analytics, application support, workflow, project, quality-improvement, or technology-enabled clinical initiatives.
• Proficiency with Microsoft Excel, Word, PowerPoint, and Visio.

Preferred

• Bachelor's degree in nursing, health informatics, nursing informatics, analytics, or a related field.
• Perioperative nursing, ambulatory surgery center, procedural services, surgical hospital, or multi-site healthcare experience.
• Experience developing, implementing, and measuring quality or performance-improvement initiatives.
• ANIA membership and/or other similar professional development affiliation
• Nursing Informatics Board Certification (NI-BC) or other nursing or health informatics certification.
• Working knowledge of SQL, data-visualization and analytics tools such as Tableau, and project-management platforms such as Microsoft Project or Smartsheet.
• Knowledge of applicable clinical and technical vocabularies, languages, and taxonomies.

Work Requirements

Location: Remote, United States

Travel: Minimal

Environmental Conditions: Indoors in a climate-controlled environment

Physical Requirements: Ability to use a telephone and computer, sit for extended periods, lift up to 15 pounds, type, communicate clearly, hear effectively, and maintain visual acuity needed for the role.

Equipment: Standard office and computer equipment

General Expectations

All SCA Health teammates are expected to demonstrate behaviors that reflect SCAH Core Values and promote the best interest of our patients, physicians, and customers entrusted to our care.

Job descriptions may be revised in writing to add or delete duties at any time at the discretion of leadership.

USD $91,700.00/Yr. USD $163,700.00/Yr.