Clinical Informatics Specialist

Summary:

• Work Mode: Remote
• Duration: ASAP – 6/30/27
• Work Schedule: M-F 8-5 PST

Responsibilities:

• Lead the development of reporting and analytics solutions for the company's electronic health record (EHR) system.
• Gather business needs, document requirements, and identify appropriate data sources.
• Develop reports and deliver them to stakeholders.
• Collaborate with the Manager, Business Intelligence Operations, and the Director, Enterprise Analytics on work priorities.
• Manage the resolution of escalated issues.
• Conduct in-depth investigation and documentation of future-state reporting specifications and application reporting functionality.
• Achieve in-depth knowledge of relevant software applications and understand policies, procedures, and constraints.

Requirements:

• Epic Clarity Data Model certification in one or more modules (EpicCare Inpatient, Hospital Billing, Prelude ADT, Radiant, Willow, or OpTime).
• Minimum 5 years of experience in a healthcare-related organization.
• Minimum 5 years of demonstrated expertise in MS SQL Server or Oracle.
• Strong SQL programming skills (MS SQL Server/Oracle platforms).
• Knowledge of data warehouse concepts, data structures, and reporting.
• Extensive knowledge of SAP BusinessObjects architecture, functions, features, and capabilities.
• Extensive knowledge of healthcare reporting best practices, workflows, policies, procedures, systems, and culture.
• Strong analytical, problem-solving, and metadata skills.
• Ability to translate business questions and requirements into reports, views, and BI query objects.
• Experience in gathering, documenting, prioritizing, and tracking requirements.
• Strong organizational skills and customer-service orientation.
• Ability to recognize and evaluate problems and refer them to the appropriate channels for action.
• Strong team skills, including active listening and rapport building.
• Effective written and verbal communication skills.
• Ability to communicate with stakeholders at all levels to understand requirements.
• Ability to identify, document, resolve and/or escalate issues and maintain a complete issues log.
• Ability to accurately estimate development time.
• Ability to manage multiple competing tasks while maintaining timelines.
• Ability to work independently with general direction.
• Ability to work effectively as a team player with people of all backgrounds and at all levels.
• Ability to establish and achieve goals.
• Ability to establish and maintain cooperation and respect, work effectively in an unstructured environment, and consistently demonstrate professional and ethical conduct.
• Ability to remain calm in difficult and stressful situations.
• Ability to manage ambiguity.

Preferred Skills:

• Experience in Quality Measures Reporting.
• Epic build experience in a live environment — strongly preferred.
• Epic implementation experience specific to clinical workflows and order management — strongly preferred.