JOB SUMMARY

This position is responsible for the coordination, planning, design, development, implementation, and support of clinical information systems within the organization’s ambulatory and outpatient settings. It provides both clinical and technical support to medical providers and their support staff in the effective use of information systems and applications that facilitate patient care.

The role contributes to the design and development of clinical workflows, actively engages in change management processes, and develops appropriate user training. It also collaborates with functional subject matter experts to identify opportunities for workflow and process improvement.

Additionally, the position supports accurate documentation of patient care within clinical applications and ensures continuous education and training of staff in alignment with professional, regulatory, and legal standards of clinical practice.

This role plays a key part in supporting medical and clinical staff by enhancing access to patient records and promoting the effective use of integrated Electronic Medical Record (EMR) software. These efforts aim to ensure patient safety, improve satisfaction and efficiency, and advance the quality of care.

This position also serves as the primary liaison between ambulatory outpatient centers, the Epic support team, and Information Services. It acts as a resource for resolving complex problems and issues related to clinical information systems.

JOB QUALIFICATIONS

Education:   Bachelor’s degree or equivalent experience in Clinical Informatics, Nursing, Information Systems, or a related field as evidenced by primary source of verification is required

Licensure:    Current Georgia RN License is required, BSN preferred.

Experience: 3 years of progressive, professional, related work experience as a Registered Nurse supporting an Electronic Medical Record (EMR) and clinical applications.  Experience with IT Project Development and Project Management, Clinical User Training, and Development of Training Materials in a hospital system setting, preferably in an ambulatory clinic.  Experience with Epic preferred. Certification as an Epic Clinical Informaticist is required.  Candidates may hire into position without the Epic Clinical Informaticist certification, but must attain the certification within first 90 days of Vitruvian Health (VH) sponsored Epic training to continue employment. 

Skills:            

            Communication

• Ability to work and effectively communicate with medical staff, enterprise-wide management, peers, and outside vendors utilizing verbal, written, or electronic methods.
• Ability to partner with vendors and clinicians to translate clinician requirements into specifications for new clinical information systems.

            Technical

• Possesses both technical and functional understanding of the tenets of clinical informatics and information technology.   
• Proficient in the use of Microsoft Office products; Outlook, Word, Excel, PowerPoint, SharePoint.

            Training

• Knowledge of EMR software, interfaced clinical applications in a hospital system, and how they are used to document and provide patient care.
• Strong ability to work on and prioritize multiple, concurrent tasks and projects while meeting aggressive deadlines in a fast-paced environment.
• Knowledge of training methods in a health care setting; train at-the-elbow, train-the–trainer.  Ability to train and provide knowledge transfer.
• Ability to exercise good judgement in the absence of guidance and policies demonstrating excellent problem solving and critical thinking skills.
• Ability to work independently as well as collaboratively with little supervision.

PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS

Requires corrected vision and hearing to normal range.  Requires working under stressful conditions in typical office and patient care area situations.  A flexible schedule is required.  Local travel to clinics within a 15 mile radius of the base hospital campus office is common.

Full-Time Benefits

• 403(b) Matching (Retirement)
• Dental insurance
• Employee assistance program (EAP)
• Employee wellness program
• Employer paid Life and AD&D insurance
• Employer paid Short and Long-Term Disability
• Flexible Spending Accounts
• ICHRA for health insurance
• Paid Annual Leave (Time off)
• Vision insurance