Clinical Manager

Job Summary

The Clinical Manager of Independent Living is responsible for the day-to-day clinical operations of the Health & Wellness Clinic, ensuring the delivery of high-quality, resident-centered healthcare services. This position provides clinical leadership, supervises clinic staff, coordinates care for independent living residents and supports transitions to higher level of care across the continuum, and promotes resident wellness, preventive healthcare, and chronic disease management. This position works collaboratively with physicians, nurse practitioners, nursing leadership, rehabilitation services, and other interdisciplinary team members to improve resident outcomes and maintain compliance with all applicable regulations and organizational standards.

Requirements

Graduate of an accredited school of nursing with current RN licensure in the Commonwealth of Virginia. BSN preferred.

Five years of experience with at least two years as a supervisor in a senior living environment.

Management background preferred.

Clinical experience with state and federal regulations required.

Current CPR certification required

Computer skills required.

Primary Functions & Responsibilities

Clinical Leadership and Operations

· Oversee daily operations of the Health & Wellness Center.

· Ensure safe, effective, and efficient delivery of clinical services.

· Develop, implement, and evaluate clinic policies, procedures, and best practices.

· Monitor quality indicators and implement performance improvement initiatives.

· Ensure adherence to infection prevention and control standards.

· Oversees clinic scheduling, staffing, and workflow management.

Resident Care Coordination

· Facilitate comprehensive care coordination for independent living residents.

· Collaborate with primary care providers, specialists, pharmacies, rehabilitation teams, and community resources.

· Support management of chronic diseases and preventive health initiatives.

· Monitor follow-up care, laboratory testing, diagnostic services, and treatment plans.

· Collaborate with the Interdisciplinary team to support residents in Independent Living and transitions to higher level of care

Staff Management & Development

· Supervise Health and Wellness Center staff.

· Participate in recruitment, onboarding, training, scheduling, and performance evaluations.

· Promote professional development and continuing education.

· Oversees contractors, vendors, and external partners providing clincal support services to residents.

· Oversees and coordinates with medical service providers.

· Foster a culture of accountability, helpful, responsive, caring, and exceptional customer service.

Quality Assurance

· Ensure compliance with federal, state, and local healthcare regulations.

· Maintain accurate clinical documentation and record management.

· Participate in quality assurance and risk management activities.

· Investigate incidents, resident concerns, and clinical issues as appropriate.

· Prepare reports and maintain records required by leadership and regulatory agencies.

· Maintains resident rights and confidentiality at all times.

· Understand and follow guidelines for reporting abuse, neglect, or self-harm threats.

· Ensure compliance with privacy laws and ethical guidelines.

· Maintain accurate records of resident interactions and support plans in compliance with HIPAA and community policies.

· Stay informed about local, state, and federal regulations impacting senior care and social work practices.

· Collaborate with agencies, such as Adult Protective Services, relating to resident matters.

Resident Engagement & Wellness

· Support the Health and Wellness Committee.

· Support community-wide health promotion and wellness programs.

· Provide education to residents, families, and staff regarding health and wellness topics.

· Participate in resident meetings and wellness events.

· Promote healthy aging initiatives and preventive care strategies in conjunction with Vinson Hall’s Pathways to Wellness.

Interdisciplinary Collaboration

· Serve as a liaison between residents, families, healthcare providers, and community leadership.

· Participate in interdisciplinary meetings and care conferences. Such as Care Focus, New Resident Introduction, Transitions, etc.

· Communicate clinical concerns and recommendations to appropriate stakeholders.

· Support emergency preparedness and response activities.

Work Environment

· Work is primarily performed indoors in a resident care setting, with occasional outdoor exposure when assisting residents with outdoor activities.

· May involve exposure to dust, loud noise, and strong odors.

· Regular interaction with individuals who may be experiencing cognitive, physical, or emotional distress.

· There is reasonable anticipation of occupational exposure to airborne and bloodborne pathogens, infectious diseases, waste, and occasionally combative behavior.

· Employees are expected to meet their scheduled commitments, including during periods of inclement weather.

Equipment Used

The following equipment is frequently used (but is not limited to):

Bathing tubs, spas, resident call system, telephone, wheelchair scales, bedside commode, electronic thermometer, sphygmometer, stethoscope, gait belt, Hoyer lift, nail care implements, electric razor, Wander Gard system, wheelchair, Geri chair, adaptive equipment, electric bed.

Essential Job Functions

Physical

· Ability to lift and move at least 50 pounds.

· Ability to transfer, move, or help transfer residents of varying weights.

· Ability to transport equipment and supplies.

· Ability to tolerate repeated bending, stooping, squatting, and occasional pushing and pulling movements.

· Safely operate specialized equipment related to resident care.

Sensory

· Ability to read small print in care plans, directions, labels, thermometers, etc.

· Ability to continuously hear normal sounds and voice patterns with frequent background noise.

· Ability to recognize and respond to sensory cues, including the smell of smoke, spoiled food, bodily waste, or other environmental changes.

Cognitive

· Maintain focus on tasks with frequent interruptions.

· Attend to assigned responsibilities for extended periods (e.g., 60 minutes or more).

· Exercise sound judgment and make independent decisions within the scope of the role.

· Ability to remember multiple verbal and written tasks/assignments given

· Communicate respectfully and professionally with residents, families, staff, and external parties.

· Demonstrate patience, empathy, and a positive attitude in all circumstances, including challenging interactions.

· Accept and apply feedback in a constructive and solution-focused manner.

· Effectively read, write, and speak English to ensure clear communication with others.

Employee’s Responsibility in an Emergency:

All employees are expected to respond appropriately in emergency situations to ensure the safety of residents, colleagues, and guests. This may include assisting with building evacuations, following emergency protocols, and supporting communication efforts.

Must have management experience and oversight experience. Will manage 12 people on staff and hours are M-F 8-4 of 9 -5. Will work closely with Medical Director . Must have a BSN or a higher Dregree like DON.

Would be great if they have a background in Independendt living.