Clinical Operations Partner

Job Description:

The Clinical Operations Partner & Executive Assistant serves as a trusted partner to clinical and operational leadership, supporting strategic initiatives that improve performance, operational efficiency, and value-based outcomes. The role combines clinical operations support with high-level executive assistance, including complex calendar management, executive communications, meeting and presentation preparation, project coordination, and follow-up on leadership priorities. This individual ensures strategic initiatives move forward while providing proactive, highly organized support to senior leadership.

This is a remote position; however, the selected candidate must reside in the state of Utah and live within a reasonable driving distance to attend onsite meetings, leadership events, and other in-person activities as needed.

Preferred candidates with a strong Executive Assistant background, proactive planning, project support and measurement/metric tracking

Job Profile:

This position oversees enterprise and regional operations, performance reporting, and strategic initiatives essential to the success of the business.

The role is responsible for developing, monitoring, and interpreting key performance indicators (KPIs) tied to core operational outcomes such as utilization, throughput, and quality. It provides insights that inform leadership decision-making and identifies opportunities to improve performance across markets.

The Business Operations Partner also coordinates complex, cross-functional strategies, including internal system initiatives and external partnerships.

This role ensures alignment with organizational priorities, regulatory expectations, and contractual obligations while advancing enterprise goals.

Works both strategically and operationally-partnering closely with the Vice President to lead priority initiatives, drive accountability, and sustain performance improvements across the organization.

Skills

• Leadership and cross-functional coordination
• Relationship building and stakeholder engagement
• Strategic problem-solving
• Data analysis and performance reporting
• Process improvement
• Financial management
• Change management
• Attention to detail

Minimum Requirements

• Demonstrated progressive experience in a healthcare operations environment with increasing responsibility in operational leadership support.
• Experience supporting enterprise or regional operations, including coordination of complex initiatives and alignment across multiple stakeholders, departments, or care settings.
• Proven experience in monitoring, analyzing, and reporting key performance indicators (KPIs) at a department, regional, or organizational level, with the ability to translate data into actionable insights.
• Demonstrated ability to build and maintain strong working relationships with clinical, operational, and executive stakeholders across the organization.
• Experience supporting or leading process improvement initiatives that drive operational efficiency, reduce variation, and align with organizational priorities.
• Experience facilitating cross-functional work, including coordination of internal teams and external partners (e.g., payer relationships, delegated entities, or vendors).
• Strong organizational, communication, and execution skills with the ability to manage multiple priorities and drive follow-through in a dynamic environment.

Preferred Qualifications

• Bachelor's degree or master's degree in business, healthcare, human resources or related field. Education must be obtained through an
• accredited institution. Degree will be verified.
• Demonstrated experience in budget development and management.

Physical Requirements

• Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally
• communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

Key Bank Tower

Work City:

Salt Lake City

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$31.01 - $48.84

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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All positions subject to close without notice.