Clinical Operations Training Specialist

Clinical Operations Training Specialist

DonorConnect is seeking a full-time Clinical Operations Training Specialist. The Clinical Operations Training Specialist I (COTS I) is responsible for collaborating within the Learning and Organizational Development (LOD); department managers; and Subject Matter Experts (SMEs) to design DonorConnect clinical training and development materials. This includes clinical instruction and development programs in alignment with training program strategic initiatives. The COTS I will actively research, creatively design, and implement eective methods to educate, enhance, and improve clinical employee performance and retention. The COTS I demonstrates expertise in LOD systems, established adult learning principles, DonorConnect educational methods and standards, in addition to compliance with regulatory requirements. Independently facilitates training programs alongside departmental leadership. If you are well organized, have excellent written and verbal communication skills and strong attention to detail, apply here!

DonorConnect is a federally designated nonprofit community service organization dedicated to the recovery of organs and tissues to be used for life-saving transplants. Our employees help save and heal lives!

We at DonorConnect expect our employees to embody our I CARE+ values of integrity, collaboration, accountability, respect, and expertise.

MINIMUM QUALIFICATIONS:

Training/Education/Certification:

• Associate or bachelor's degree in nursing preferred, and/or an equivalent combination of education and relevant work experience
• Clinical or OPO experience preferred
• Obtains in the rst two years of position or is working towards certication in CPTD, ATD, CMF
• Completes relevant continuous education courses (Udemy, Alliance, etc.) approved by departmental leadership

Experience Required:

• A minimum of one year of experience developing curricula, competency-based assessments, and training programs and/or a minimum of 2 years of prior clinical experience at an OPO
• Minimum of two years' experience within a busy Training/Learning and Development department
• Preference may be given to those with clinical training experience
• Preference may be given to those with prior Instructional Design experience

Knowledge/Skills/Abilities:

• Ability to be well-organized, accurate, and attentive to detail while balancing multiple priorities with dierent deadlines
• Excellent interpersonal relationship and diplomacy skills
• Flexible, willingness to assist and train others
• Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives
• Able to work well independently and to prioritize work
• Ability to interact with all levels of employees and personnel in hospital settings
• Ability to maintain accurate records and comply with PHI and data integrity standards
• Strong behavioral assessment, crisis intervention skills, and experience with de-escalation techniques
• Knowledge of computer hardware, software, organ and tissue transplant elds, critical care, OR environment, and medical terminology
• Ability to stand and walk for extended periods of time
• Ability to move up to 70 pounds with or without reasonable accommodation
• Ability to stoop, squat, or bend frequently
• Exposure to patient elements including communicable disease, bloodborne pathogens, and other common hazards of a clinical setting
• Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate eectively both orally and in writing

DonorConnect is a PROUD Equal Opportunity Employer who Values Diversity in Both Experience and Background!

Must be able to pass a comprehensive background check and drug screen.